Understanding the Statement of User Rates

Sample Statement of User Rates

• Single-Family Dwelling

  

  LEGEND

  1	Account Number: main identifier for the user rates account for the property. Reference this 6-digit number for paying bills. Access Code: used for adding account to an online MyCity profile.
  2	Due Date: this is the date the balance should be paid by to receive the 5% discount.
  3	Service Address: the address the account is associated with for which services are provided.
  4	Date: date the water meter was read for billing purposes Meter No.: register serial for water meter servicing the property No. of Days: days in between the last date the meter was read and this date. The charges will be based on these number of days Current Reading: the reading on the water meter used to determine how much water was used in the billing period. This is usually measured in cubic meters. 1 cubic meter = 220 imperial gallons or 1,000 litres Previous Reading: the reading on the water meter before the current reading. Consumption: total water used over the number of days outlined. This is used to determine the average daily consumption used for billing. Specific messages regarding your account, such as a notice of high consumption, might be displayed here.
  5	Previous Bill Amount: the total of the last statement of user rates. If this balance has been paid, the "Payment" and "Discount" will be shown below.
  6	Payment and Discount (if allowed).
  7	Water Base Rate: fixed daily charge based on the size of the water meter. For most residential properties the meter is a 19MM or 25MM and a "WATER BASE RATE - RES" is charged. Example: 120 days x $1.11229 = $133.47
  8	Water Consumption: variable charge based on the water used in this billing period. The charge is based on the daily average which is calculated by dividing the total gallons by the number of days (as indicated in #4). Tiered rates are applied over 4 steps.  Example: 22,880 gallons / 120 days = 190.66 gallons per day Tier 1 (0 - 110 gallons per day) = 110 x $0.00234 x 120 days = $30.89 Tier 2 (111 - 220 gallons per day) = 80.66* x 0.00583 x 120 days = $56.43 *calculated as 190.66 gallons per day less 110 gallons per day in Tier 1 Total water consumption charges: $87.32
  9	Sewer Unit Rate: fixed daily charge based on the number of days in the billing period and number of residential units. Example: 120 days x $0.48869 = $58.64
  10	Garbage Unit Rate: fixed daily charge for providing collection services. Garbage Upsize: fixed daily charge for requesting a garbage cart larger than the standard size. For a single-family residential, the standard garbage cart is 120L. Example: Garbage Unit Rate: 120 days x $0.69315 = $83.18 Garbage Upsize: 120 days x $0.319250 = $38.31 (in this example the garbage cart has been upsized to 240L) Total garbage charges: $121.49
  11	Total bill balance. If paid by the due date, the 5% discount applies.
  12	Important messages. These are general messages for all property owners which change throughout the year.
  13	If you are submitting payment in person, the drop box, or mail, please include the stub and write down the amount you are paying. If the account is enrolled in the Auto Debit program, this box will be "x'd" out.

   

• Single-Family Dwelling with a Suite

  

  LEGEND

  1	Account Number: main identifier for the user rates account for the property. Reference this 6-digit number for paying bills. Access Code: used for adding account to an online MyCity profile.
  2	Due Date: this is the date the balance should be paid by to receive the 5% discount.
  3	Service Address: the address the account is associated with for which services are provided.
  4	Date: date the water meter was read for billing purposes Meter No.: register serial for water meter servicing the property No. of Days: days in between the last date the meter was read and this date. The charges will be based on these number of days Current Reading: the reading on the water meter used to determine how much water was used in the billing period. This is usually measured in cubic meters. 1 cubic meter = 220 imperial gallons or 1,000 litres Previous Reading: the reading on the water meter before the current reading. Consumption: total water used over the number of days outlined. This is used to determine the average daily consumption used for billing. Specific messages regarding your account, such as a notice of high consumption, might be displayed here.
  5	Previous Bill Amount: the total of the last statement of user rates. If this balance has been paid, the "Payment" and "Discount" will be shown below.
  6	Payment and Discount (if allowed).
  7	Water Base Rate: fixed daily charge based on the size of the water meter. For most residential properties the meter is a 19MM or 25MM and a "WATER BASE RATE - RES" is charged. Example: 121 days x $1.11229 = $134.59
  8	Water Consumption: variable charge based on the water used in this billing period. The charge is based on the daily average which is calculated by dividing the total gallons by the number of days (as indicated in #4). Tiered rates are applied over 4 steps. Tier limits increase based on the number of dwelling units on the property. Example: 7,260 gallons / 121 days = 60 gallons per day Tier 1 (0 - 220 gallons per day) = 60 x $0.00234 x 121 days = $16.99 Total water consumption charges: $16.989
  9	Sewer Unit Rate: fixed daily charge based on the number of days in the billing period and number of residential units. Example: 121 days x $0.48869 x 2 units = $118.26
  10	Garbage Unit Rate: fixed daily charge for providing collection services. Garbage Upsize: fixed daily charge for requesting a garbage cart larger than the standard size. For a single-family residential, the standard garbage cart is 120L. Example: 121 days x $0.69315 x 2 units = $167.74 121 days x $0.319250 = $38.63 (in this example there is one 120L cart and one 240L cart totaling 360L) Total garbage charges: $206.37
  11	Total bill balance. If paid by the due date, the 5% discount applies.
  12	Important messages. These are general messages for all property owners which change throughout the year.
  13	If you are submitting payment in person, the drop box, or mail, please include the stub and write down the amount you are paying. If the account is enrolled in the Auto Debit program, this box will be "x'd" out.

   

• Multi-Family Residential

  

  LEGEND

  1	Account Number: main identifier for the user rates account for the property. Reference this 6-digit number for paying bills. Access Code: used for adding account to an online MyCity profile.
  2	Due Date: this is the date the balance should be paid by to receive the 5% discount.
  3	Service Address: the address the account is associated with for which services are provided.
  4	Date: date the water meter was read for billing purposes Meter No.: register serial for water meter servicing the property No. of Days: days in between the last date the meter was read and this date. The charges will be based on these number of days Current Reading: the reading on the water meter used to determine how much water was used in the billing period. This is usually measured in cubic meters. 1 cubic meter = 220 imperial gallons or 1,000 litres Previous Reading: the reading on the water meter before the current reading. Consumption: total water used over the number of days outlined. This is used to determine the average daily consumption used for billing. Specific messages regarding your account, such as a notice of high consumption, might be displayed here.
  5	Previous Bill Amount: the total of the last statement of user rates. If this balance has been paid, the "Payment" and "Discount" will be shown below.
  6	Payment and Discount (if allowed).
  7	Meter Base Rate: fixed daily charge based on the size of the water meter. Example: 50MM Water Meter at the property: 121 days x $3.75399 = $454.23
  8	Water Consumption: variable charge based on the water used in this billing period. The charge is based on the total gallons of water used multiplied by a single volumetric rate. Example: 168,960 gallons x $0.00921 = $1,556.12 Note: If your property has more than one water meter, each meter is identified by a letter at the end of the charge name (for example, (A), (B), etc.). In some cases, consumption from all meters may be combined and shown under one charge.
  9	Sewer Unit Rate: fixed daily charge based on the number of days in the billing period and number of residential units. Example: 121 days x $0.48869 x 14 units = $827.84
  10	Fireline: fixed daily charge for properties with a designated fireline. This charge is based on the size of the fire service.  Example: 121 days x $1.85349 = $224.27
  11	Total bill balance. If paid by the due date, the 5% discount applies.
  12	Important messages. These are general messages for all property owners which change throughout the year.
  13	If you are submitting payment in person, the drop box, or mail, please include the stub and write down the amount you are paying. If the account is enrolled in the Auto Debit program, this box will be "x'd" out.

  
  

• Non-Residential

  

  LEGEND

  1	Account Number: main identifier for the user rates account for the property. Reference this 6-digit number for paying bills. Access Code: used for adding account to an online MyCity profile.
  2	Due Date: this is the date the balance should be paid by to receive the 5% discount.
  3	Service Address: the address the account is associated with for which services are provided.
  4	Date: date the water meter was read for billing purposes Meter No.: register serial for water meter servicing the property No. of Days: days in between the last date the meter was read and this date. The charges will be based on these number of days Current Reading: the reading on the water meter used to determine how much water was used in the billing period. This is usually measured in cubic meters. 1 cubic meter = 220 imperial gallons or 1,000 litres Previous Reading: the reading on the water meter before the current reading. Consumption: total water used over the number of days outlined. This is used to determine the average daily consumption used for billing. Specific messages regarding your account, such as a notice of high consumption, might be displayed here.
  5	Previous Bill Amount: the total of the last statement of user rates. If this balance has been paid, the "Payment" and "Discount" will be shown below.
  6Payment and Discount (if allowed).
  7	Meter Base Rate: fixed daily charge based on the size of the water meter. Example: 50MM Water Meter at the property: 119 days x $3.75399 = $446.72
  8	Water Consumption: variable charge based on the water used in this billing period. The charge is based on the total gallons of water used multiplied by a single volumetric rate. Example: 127,600 gallons x $0.00921 = $1,175.20 Note: If your property has more than one water meter, each meter is identified by a letter at the end of the charge name (for example, (A), (B), etc.). In some cases, consumption from all meters may be combined and shown under one charge.
  9	Sewer Base Rate: fixed daily charge per property Sewer Consumption: variable charge for sewer based on the water used in this billing period. Example: Sewer Base Rate: 119 days x $0.48869 = $58.15 Sewer Consumption - Non Residential: 127,600 gallons x $0.00410 = $523.16 Total sewer charges: $581.31
  10	Total bill balance. If paid by the due date, the 5% discount applies.
  11	Important messages. These are general messages for all property owners which change throughout the year.
  12	If you are submitting payment in person, the drop box, or mail, please include the stub and write down the amount you are paying. If the account is enrolled in the Auto Debit program, this box will be "x'd" out.