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Curbside Collection Basics

Please note, we do not collect waste from apartment buildings, stratas or mobile home parks.  Talk to your building manager about this service.

Carts are the property of the City of Nanaimo and must be left at the property in the event a resident moves.

Tips for a Successful Pickup

On your scheduled day of collection, make sure your carts are accessible by following the guidelines below.

  • SORT your waste correctly
    • See your cart lids for quick reference
    • Read the Recycling and Organics webpages for detailed information
    • Use the What Goes Where? recycling directory on our webpage, or download the free Nanaimo Recycles app on Google Play or the Apple App Store.
  • PLACE carts out for collection by 8:00 a.m. on your collection day
  • SPACE carts 1 metre apart
    • Place your carts 1 metre (3 feet) apart from each other
    • Keep your cart 1 metre away from other barriers like cars, poles and utility boxes
    • Ensure there is a 3 metre clearance from overhanging obstacles
  • POINT carts so the lid opens into the street
    • Arrows on top of the lids point towards the middle of the street
    • Make sure the lids are completely closed
  • AVOID obstructing sidewalks with your carts
    • Carts should be placed as close to the roadway as possible, without blocking traffic, sidewalks, cycling lanes or roadways

The carts are lifted into the truck by mechanical arms, which have limited reach and require space around the carts to lift safely.

Contact Us

Public Works Department 250-758-5222

Zero Waste 250-756-5390
Monday to Friday | 8:00 - 4:30

Last updated: June 14, 2023

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