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Online Change of Address

Please complete this form if you own property in the City of Nanaimo and you need to update your mailing address. If you are renting in the City of Nanaimo, you would only be required to update your mailing address for Dog Licence and Business Licence accounts. 

Please note: Completing this form does not change the email address for MyCity tax notices and utility bills. To change that email address, log into your MyCity Profile or see Change Your MyCity Profile Email Address. 

    Please indicate what services you are submitting this change of address for:

    Are you selling your property? (Optional)

    Please Note: In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.

    Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

    Property Information

    Do you own or rent this property?

    New Contact Information

    Please provide the new mailing address information in the boxes below.

    Change Request Authorization

    I certify that I am authorized to make the above address change and that the information is current, correct and complete to the best of my knowledge.

    IMPORTANT INFORMATION ABOUT PRIVACY AND YOUR PRESENTATION

    Freedom of Information and Protection of Privacy Act (FOIPPA)

    • Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.
    • Regular Council and Committee meetings that are open to the public are webcast using live-streaming video technology and may be recorded for video-on-demand access for subsequent viewing. By speaking at these meetings, you are consenting to disclosure of any personal information made evident through your speech or presentation materials, and acknowledging that this information may be disclosed and/or accessed outside of Canada. Personal information may include your image, name, address, and personal opinions. You are also asserting that your presentation is in compliance with the Federal Copyright Act, and grant the City of Nanaimo license to publish these materials. Individuals presenting to Council or Committees are requested to not disclose third-party information or it may be redacted.
    For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca. 


    Last updated: June 11, 2025

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    IMPORTANT INFORMATION ABOUT PRIVACY AND YOUR PRESENTATION

    Freedom of Information and Protection of Privacy Act (FOIPPA)

    • Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.
    • Regular Council and Committee meetings that are open to the public are webcast using live-streaming video technology and may be recorded for video-on-demand access for subsequent viewing. By speaking at these meetings, you are consenting to disclosure of any personal information made evident through your speech or presentation materials, and acknowledging that this information may be disclosed and/or accessed outside of Canada. Personal information may include your image, name, address, and personal opinions. You are also asserting that your presentation is in compliance with the Federal Copyright Act, and grant the City of Nanaimo license to publish these materials. Individuals presenting to Council or Committees are requested to not disclose third-party information or it may be redacted.
    For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.