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Online Change of Address

Please complete this form if you own property in the City of Nanaimo and you need to update your mailing address. If you are renting in the City of Nanaimo, you would only be required to update your mailing address for Dog Licence and Business Licence accounts. 

Please note: Completing this form does not change the email address for MyCity tax notices and utility bills. To change that email address, log into your MyCity Profile or see Change Your MyCity Profile Email Address. 

    Please indicate what services you are submitting this change of address for:

    Are you selling your property? (Optional)

    Please Note: In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.

    Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

    Property Information

    Do you own or rent this property?

    New Contact Information

    Please provide the new mailing address information in the boxes below.

    Change Request Authorization

    I certify that I am authorized to make the above address change and that the information is current, correct and complete to the best of my knowledge.

    Collection and use of your personal information

    Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA) and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

    Last updated: June 11, 2025

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    Collection and use of your personal information

    Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA) and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.