HomePage / Your Government / Contacts / Hours of Operation

Office Hours

Our facilities are open for in-person business and recreation programming/registration. Please refer to the list below for front desk hours of operation (Note: *the recreation centre hours listed are when the front desk/reception are available). Hours subject to change.

City Hall
250-754-4251
455 Wallace Street
Mon-Fri 8:30am-4:30pm

    Service & Resource Centre
    250-754-4251 
    411 Dunsmuir Street
    Mon-Fri 8am-4:30pm

      Oliver Woods Community Centre* 
      250-756-5200 
      6000 Oliver Road
      Mon-Fri 8:45am-4:15pm (closed 12-1pm)

        Bowen Complex* 
        250-756-5200
        500 Bowen Road
        Mon-Fri 8:45am-4:15pm

          Nanaimo Aquatic Centre & Weight Room* 
          250-756-5200
          741 Third Street
          Office open during all public sessions. See drop-in schedules for more information.

            Beban Pool Office*
            Mon-Fri 6am-7pm; Sat-Sun 8:30am-4:30pm

              Beban Social Centre*
              Mon-Fri, 8:30am-4:30pm (closed 12-1pm)

                Beban Weight Room
                Mon-Fri, 6:30am-7pm; Saturday, 8am-4pm; Sunday, 8am-4pm

                Nanaimo Ice Centre*
                Office open during all public sessions. See drop-in schedules for more information.

                  Frank Crane Arena*
                  Office open during all public sessions. See drop-in schedules for more information.

                    Cliff McNabb Arena*
                    Office open during all public sessions. See drop-in schedules for more information.

                      Last updated: June 16, 2025

                      Give feedback on accessibility. Submit your feedback through our online accessibility feedback form. Help us understand barriers people face when accessing City services.

                      You can attach files to help explain the barrier you faced in the form, like: a video, voice recording or photos. If American Sign Language (ASL) is the best way for you to communicate, upload a video of yourself using ASL into the form.

                      Please include: what you were trying to access, where the barrier happened, what the barrier was and any recommendations you might have.

                      Thank you for your assistance. One of our website team will look into the reported issue shortly. Loading animation

                      Help us improve our website

                      Don't include private or financial information in this form.

                      Collection and use of your personal information

                      Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA) and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.