HomePage / City Services / Home & Property / Property Taxes / Refund/Transfer Credit Request

Refund/Transfer Credit Request

  • Taxpayers can request to have a credit balance on their account refunded or transferred to another account, except for property tax payments made through the Tax Installment Plan which are non-refundable as set out in the terms of that plan.
  • In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.
  • Refund cheques will be mailed to the mailing address on this form and may take up to 6 weeks to process.
  • The refund cheque will be made out to all registered owners. Exceptions will be made if all registered owners agree to it in writing to the City.
  • Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

OWNER INFORMATION

PROPERTY INFORMATION

Please choose one of the options below.

OPTION 1 - REFUND REQUEST

Please choose from which account you are requesting a refund.

OPTION 2 - TRANSFER CREDIT REQUEST

Please provide the Statement of Adjustments from your sale documents or written correspondence from a lawyer or notary advising that no adjustments have been made for the credit in the property tax account. You request will not be completed until this is received.

This field is required

I/we certify that we are the registered property owner(s) or agents thereof, and direct the City to process the above refund/transfer as detailed on this form.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA) and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

Last updated: June 20, 2024

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Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA) and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.