Refund/Transfer Credit Request

Taxpayers can request to have a credit balance on their account refunded or transferred to another account, except for property tax payments made through the Pre-Authorized Withdrawal Tax Installment Plan which are non-refundable as set out in the terms of that plan.
In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.
For security reasons refund cheques will be mailed to the mailing address registered with the City regardless of what is requested on this form.
The refund cheque will be made out to all registered owners. Exceptions will be made if all registered owners agree to it in writing to the City.
The cheque may take up to 6 weeks to process.
Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

OWNER INFORMATION

Name(s)/Company:

Mailing Address:

Email:

Phone Number:

PROPERTY INFORMATION

Civic Address:

Folio Number (8-digits) if known:

User Rates Account Number (6-digits) if known:

Please choose one of the options below.

OPTION 1 - REFUND REQUEST

Please choose from which account you are requesting a refund.

Property Tax Account

User Rates Account

What is the amount of the Refund?

OPTION 2 - TRANSFER CREDIT REQUEST

Please specify from what account to which account you would like the credit transferred

From Folio/Account Number

Select a choice

To Folio/Account Number

Credit Amount to Transfer

Are You Selling the Property?

Please provide the Statement of Adjustments from your sale documents or written correspondence from a lawyer or notary advising that no adjustments have been made for the credit in the property tax account. You request will not be completed until this is received.

I/we certify that we are the registered property owner(s) or agents thereof, and direct the City to process the above refund/transfer as detailed on this form.

I certify

IMPORTANT INFORMATION ABOUT PRIVACY

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.

For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.

Last updated: June 20, 2024

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IMPORTANT INFORMATION ABOUT PRIVACY

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.

For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.

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