Refund/Transfer Credit Request

Taxpayers can request to have a credit balance on their account refunded or transferred to another account, except for property tax payments made through the Tax Installment Plan which are non-refundable as set out in the terms of that plan.
In the event of a sale of a property, tax and user rates prepayments are to remain on the account established for that property and responsibility for any adjustment shall be between the vendor and the purchaser.
Refund cheques will be mailed to the mailing address on this form and may take up to 6 weeks to process.
The refund cheque will be made out to all registered owners. Exceptions will be made if all registered owners agree to it in writing to the City.
Refunds are subject to an administrative fee as set out in the Fees & Charges Bylaw.

OWNER INFORMATION

Name(s)/Company:

Mailing Address:

Email:

Phone Number:

PROPERTY INFORMATION

Civic Address:

Folio Number (8-digits) if known:

User Rates Account Number (6-digits) if known:

Please choose one of the options below.

OPTION 1 - REFUND REQUEST

Please choose from which account you are requesting a refund.

Property Tax Account

User Rates Account

What is the amount of the Refund?

OPTION 2 - TRANSFER CREDIT REQUEST

Please specify from what account to which account you would like the credit transferred

From Folio/Account Number

Select a choice

To Folio/Account Number

Credit Amount to Transfer

Are You Selling the Property?

Please provide the Statement of Adjustments from your sale documents or written correspondence from a lawyer or notary advising that no adjustments have been made for the credit in the property tax account. You request will not be completed until this is received.

I/we certify that we are the registered property owner(s) or agents thereof, and direct the City to process the above refund/transfer as detailed on this form.

I certify

IMPORTANT INFORMATION ABOUT PRIVACY AND YOUR PRESENTATION

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.
Regular Council and Committee meetings that are open to the public are webcast using live-streaming video technology and may be recorded for video-on-demand access for subsequent viewing. By speaking at these meetings, you are consenting to disclosure of any personal information made evident through your speech or presentation materials, and acknowledging that this information may be disclosed and/or accessed outside of Canada. Personal information may include your image, name, address, and personal opinions. You are also asserting that your presentation is in compliance with the Federal Copyright Act, and grant the City of Nanaimo license to publish these materials. Individuals presenting to Council or Committees are requested to not disclose third-party information or it may be redacted.

For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.

Last updated: June 20, 2024

Give feedback on accessibility. Submit your feedback through our online accessibility feedback form. Help us understand barriers people face when accessing City services.

You can attach files to help explain the barrier you faced in the form, like: a video, voice recording or photos. If American Sign Language (ASL) is the best way for you to communicate, upload a video of yourself using ASL into the form.

Please include: what you were trying to access, where the barrier happened, what the barrier was and any recommendations you might have.

Is there anything wrong with this page?

Help us improve our website

Don't include private or financial information in this form.

What you were doing

What went wrong

Contact email

IMPORTANT INFORMATION ABOUT PRIVACY AND YOUR PRESENTATION

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Privacy Protection Act (FOIPPA), and is protected in accordance with FOIPPA. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose.
Regular Council and Committee meetings that are open to the public are webcast using live-streaming video technology and may be recorded for video-on-demand access for subsequent viewing. By speaking at these meetings, you are consenting to disclosure of any personal information made evident through your speech or presentation materials, and acknowledging that this information may be disclosed and/or accessed outside of Canada. Personal information may include your image, name, address, and personal opinions. You are also asserting that your presentation is in compliance with the Federal Copyright Act, and grant the City of Nanaimo license to publish these materials. Individuals presenting to Council or Committees are requested to not disclose third-party information or it may be redacted.

For further information regarding the collection, use, or disclosure of personal information, please contact the Legislative Services Office at 250-755-4405 or at foi@nanaimo.ca.

Current Page