Property Sales
When a property is bought or sold, property tax payments and adjustments are typically handled through the buyer's and seller's lawyer or notary as part of the conveyancing process.
Ownership Transfers
Ownership of a property is updated through the Land Title office.
The City receives ownership updates after the transfer has been registered. There may be a delay between the completion of a sale and when the City records are updated.
➡️ Lear more about Ownership Transfers
Payment Responsibility During a Sale
Property tax balances shown on the current tax notice must be paid in full by the due date to avoid penalties.
- Adjustments between the buyer and seller are handled through legal representatives
- The City does not adjust tax amounts based on sale dates
- Payment deadlines apply regardless of ownership changes
Tax Notices & Adjustments
- Adjustment requests must be received by April 30
- The City will not process adjustments to property tax accounts between May 1 and the tax due date
- Any adjustments between buyer and seller should be handled through the legal transaction
- The full balance shown on the tax notice must be paid to avoid penalties. If the tax notice includes a credit that will be requested to be refunded, that amount must still be paid as part of the total payment.
Example: You purchased a property and the tax notice shows a balance owing of $100 after a $500 credit. This credit will be refunded after the tax due date. The correct amount to pay is $600 (the $100 owing plus the $500 that will be refunded)
Refunds & Credits on Property Tax Accounts
Refund requests must be received in one of the following ways:
- Online Form: refund requests due to a sale must be accompanied by the Statement of Adjustments
- Email: legal representatives may request a refund to property.tax@nanaimo.ca. The request must include details such as refund amount, closing date and mailing address and payee information
- Refunds may take up to 6 weeks to process
Pre-Authorized Withdrawal Changes
If you are enrolled in pre-authorized payments:
- Changes or cancellations must be requested at least 10 business days before the upcoming withdrawal
- The May 15 and June 15 prepayments cannot be cancelled or changed after April 30
- Requests received after this date may not take effect before property taxes are billed
- Any requests for refunds will not be processed until after the tax due date
Need Help?
If you are buying or selling a property and have questions about your property tax account, deadlines, or refunds, contact the Property Tax department.
Contact Us
Last updated: May 15, 2026
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