Water Filling Station Application and SMART Card Payment
Apply to get a water SMART card
A SMART card is required to access the Water Filling Stations and anyone can apply to get a card.
Fill out the appropriate commercial or residential application form.
Commercial Water Filling Station Application Form
Residential Water Filling Station Application Form
Once the City completes the account setup, an e-mail will be sent to the applicant with information on the account access, administration fees and when the SMART card(s) is(are) ready for pickup.
The administration fees (application form processing and one SMART card $50 and additional SMART cards $20 each) are charged as per Waterworks Bylaw #7004.15. The fees are non-refundable and must be paid for at the time of the SMART card(s) pickup.
Charges for water hauled are $14.97 per 1,000 imperial gallons for both commercial and residential users.
Waterworks Bylaw #7004.15 - 16 Dec 2019
Payment for the application fees and SMART card(s) can be made by cash, debit card or credit card at the City of Nanaimo Public Works office at 2020 Labieux Road during the following times: Monday to Friday between 8am and 430pm.