Water Filling Station Application and FOB Card Payment
Apply to get a water FOB card
A FOB card is required to access the Water Filling Stations and anyone can apply to get a card.
Fill out the appropriate commercial or residential application form.
Commercial Water Filling Station Application Form
Residential Water Filling Station Application Form
Once the City completes the account setup, an e-mail will be sent to the applicant with information on the account access, administration fees and when the FOB card(s) is(are) ready for pickup.
The administration fees (application form processing and one FOB card $50 and additional FOB cards $20 each) are charged as per Waterworks Bylaw #7004.16. The fees are non-refundable and must be paid for at the time of the FOB card(s) pickup.
2021 charges for water hauled are $16.09 per 1,000 imperial gallons for both commercial and residential users. The new charges came into effect on January 1, 2021.
waterworks bylaw 7004.16
Payment for the application fees and SMART card(s) can be made by cash, debit card or credit card at the City of Nanaimo Public Works office at 2020 Labieux Road during the following times: Monday to Friday between 8am and 430pm.