Water Filling Station Application and FOB Card Payment
Apply to get a water FOB card
A FOB card is required to access the Water Filling Stations and anyone can apply to get a card.
Fill out the appropriate commercial or residential application form.
Then pay for the application processing fee and number of FOB cards required at the appropriate commercial / residential payment form link below. Payment for the application fees and FOB card(s) can be made on line by credit card only.
Commercial Water Filling Station Application & Payment Form
Residential Water Filling Station Application & Payment Form
On receipt of the application and appropriate payment, the City completes the account setup and an e-mail will be sent to the applicant with information on the account access and when the FOB card(s) is(are) ready for pickup. FOB card(s) can be picked up from the City of Nanaimo Public Works office at 2020 Labieux Road during the following times: Monday to Friday between 8:00am and 4:30pm.
The administration fees (application form processing and one FOB card $50 and additional FOB cards $20 each) are charged as per Waterworks Bylaw #7004. Please note that the application fees are non-refundable.
2022 charges for water hauled are $16.89 per 1,000 imperial gallons for both commercial and residential users. The new charges came into effect on January 1, 2022.
WaterWorks Bylaw 7004
Typically a new application will be processed by the City within 3 to 5 business days after receipt of a completed online application form and the appropriate FOB card(s) online payment.