Toilet Rebate

Save your money by saving water with City of Nanaimo's Toilet Replacement Program.

Get money back, save on your water bill, and reduce water usage through the toilet replacement program.

Many residential buildings are equipped with older toilets that require 13 litres or larger per flush. New high-efficiency toilets require only 4.8 litres per flush (toilets with a dual-flush cycle of 4.1 litres or less and 6.0 litres also qualify). By switching, you could use up to one third less water! That could save more than 200 litres per day, or 80,000 litres per year.

For a limited time, the City of Nanaimo is offering a lifetime maximum of two (2) rebates per single family dwelling or two (2) per apartment. This now allows owners of legal multi-unit residential properties additional rebate opportunities. Note that this does not apply to suites in single family dwellings. Toilets using 13 litres or more, replaced with a CSA-approved new low-flow model, will give you a rebate of $50 each applied to your City user rate account.

If your property is within the Nanaimo city limits and you are connected to the City's sewer or water system, download a copy of the Toilet Rebate Application or pick one up from the Service and Resource Centre at 411 Dunsmuir Street, and mail or drop off your completed application, with all required receipts, to the Service and Resource Centre. See the application for complete details.

Note that funding is limited and applications are processed on a first-come, first-served basis until all funds are exhausted.

Toilet Rebate Application (PDF)

Toilet Recycling Locations

Regional Landfill
1105 Cedar Road
Phone: 250-722-2044

Pacific Coast Waste Management
4299 Biggs Road
Phone: 250-756-0773

Church Road Transfer Station
860 Church Road
Phone: 250-248-5254

Last updated: February 29, 2024

Help us improve our website

Don't include private or financial information in this form.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at Please also see our Privacy Policy.