Cart Placement

On your scheduled day of collection, make sure your carts are accessible to the truck by following the guidelines below. 

• Set the carts out by 8:00 am.
• Carts should be placed as close to the roadway as possible, without blocking traffic, sidewalks, cycling lanes or roadways.
• Place your carts 1 metre (3 feet) apart from each other.
  • Keep your cart 1 metre away from other barriers like cars, poles and utility boxes.
  • Ensure there is a 3 metre clearance from overhanging obstacles.
• Make sure the lids are completely closed, and the arrows on top of the lids point towards the middle of the street.

The carts are lifted into the truck by mechanical arms, which have limited reach and require space around the carts to lift safely.

Help, I have a long driveway and don’t want to roll my carts all that way!

Residents who do not wish to roll their carts down a long or difficult driveway may choose to store them at the end of their driveway and move them to the edge of the roadway on collection day.

My driveway is at the top of a very steep hill. Can I place them somewhere other than at the foot of the driveway so they won’t roll downhill?

Yes.  Some driveways are private shared driveways. If this situation remains an issue, call the Public Works Department.

Carry Out Service

The City of Nanaimo provides this service to individual residents that meet the program requirements to assist with collection of curbside waste.  Only certain medical conditions qualify. If you require assistance with getting your waste collected, please contact the Public Works Department.