On your scheduled day of collection, make sure your carts are accessible to the truck by following the guidelines below. The carts are lifted into the truck by mechanical arms, which need space to reach around the carts and lift safely.
- Set the carts out by 8:00 am.
- Do not block sidewalks, cycling lane or roadway.
- Place your carts 1 metre (3 feet) apart from each other, and leave a minimum of 1 metre from other barriers like cars, poles and utility boxes.
- Make sure the lids are completely closed, and the arrows on top of the lids point towards the middle of the street.
Carts should be placed as close to the roadway as possible, without blocking traffic, sidewalks, cycling lanes or roadways.