The truck's automated arm needs room to pick up and empty your cart. Please make sure that you:
- Leave a minimum 1 metre (3 feet) around your carts
- Do not block the sidewalks, cycling lane or roadway
- Keep carts away from barriers like cars, poles and utility boxes.
Help, I have a long driveway and don’t want to roll my carts all that way!
Residents who do not wish to roll their carts down a long or difficult driveway may choose to store them at the end of their driveway and move them to the edge of the roadway on collection day.
My driveway is at the top of a very steep hill. Can I place them somewhere other than at the foot of the driveway so they won’t roll downhill?
Yes. Some driveways are private shared driveways. If this situation remains an issue, call the Sort Toss Roll Hotline at 250-756-5390.