Access Permits (Commercial)
Parks and Recreation Department |
Phone: 250-756-5200
|
Access Permits (Residential)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Accounts Payable
Accounts Payable |
Phone: 250-755-4417
Fax: 250-755-4437
|
Activity Centre, Rental of Bowen, Departure Bay, Kin Hut, Harewood or Chase River
Facility Rentals (Bowen Park) |
Phone: 250-755-7517
Fax: 250-753-7277
|
Agendas (Copies of)
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Animal Control
Animal Control |
Phone: 250-616-0233
|
Arenas
Arenas |
Phone: 250-756-5200
Fax: 250-758-8761
|
Backyard Burning Inquiries
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Barking Dogs
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Beban Park Facility Rentals
Facility Rentals (Beban Park) |
Phone: 250-756-5200
Fax: 250-758-8761
|
Beban Park Maintenance
Beban Park Maintenance |
Phone: 250-756-5200
Fax: 250-756-5228
|
Beban Park Recreation Centre
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Birthday & Anniversary Greetings from the Mayor
Mayor’s Office |
Phone: 250-755-4400
|
Blasting Complaints (Noise from Blasting)
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Blasting Complaints (Unsafe Blasting)
WorkSafeBC 4980 Wills Road |
Phone: 1-888-621-7233
|
Block Parties
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Boats, Dangerous Operation of
Police - RCMP (Non-Emergency) |
Phone: 250-754-2345
Fax: 250-755-3181
|
Boulevards & Ditches (Untidy City)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Bowen Complex Facility Rental
Facility Rentals (Bowen Park) |
Phone: 250-756-5200
Fax: 250-753-7277
|
Bowen Park Complex
Bowen Park |
Phone: 250-756-5200
Fax: 250-753-7277
|
Brechin Boat Ramp (Commercial Permits)
Parks (Bowen Park) |
Phone: 250-755-7517
|
Brechin Boat Ramp (Parking Passes)
Finance (Service and Resource Centre) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Budgets & Financial Planning
Budgets and Financial Planning |
Phone: 250-755-4414
Fax: 250-755-4481
|
Building Permits
Development Approvals (Building Permits) |
Phone: 250-755-4429
Fax: 250-755-4452
|
Burning Permits
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Bus Service Inquiries
Regional Transit Authority 6300 Hammond Bay Road |
Phone: 250-390-4531
|
Business Licences
Business Licences |
Phone: 250-755-4482
|
Busker Permits
Business Licences |
Phone: 250-755-4482
|
Bylaw Enforcement
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Bylaw Tickets
Bylaw Tickets |
Phone: 250-755-4454
|
Bylaws, Copies of
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Cemetery, Inquiries
Cemetery |
Phone: 250-755-4501
Fax: 250-755-4440
|
Cemetery, Maintenance
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
City Colours, Coat of Arms, etc.
Mayor’s Office |
Phone: 250-755-4400
|
City Hall
Switchboard |
Phone: 250-754-4251
|
City Planning
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
City Streets, Work in (For Developments - Subdivisions & Building)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
City Streets, Work in (Others - Non Related Work in City Streets)
Construction |
Phone: 250-756-5321
Fax: 250-756-5336
|
City Streets, Work in (Permits) (Traffic Control Course Related)
Engineering |
Phone: 250-755-4409
Fax: 250-755-4403
|
City Works Yard
City Yard |
Phone: 250-758-5222
Fax: 250-756-5326
|
Claims (Legal, Injuries)
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Commercial Vehicle Decals
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Committee Meetings, Information Regarding
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Contaminated Sites (Phases 1 & 2 Assessment)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Corporate Services
Office of the Chief Administrative Officer |
Phone: 250-755-4401
Fax: 250-755-4436
|
Council Meetings, Information
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Culture & Events
Culture & Events |
Phone: 250-755-4483
|
Delegations (request to be on Council Agenda)
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Development Applications
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Development Cost Charges
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Development Services Department
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Disability Placard
Nanaimo and Region Disability Resource Centre #2 - 4166 Departure Bay Road |
Phone: 250-758-5547
Fax: 250-758-5504
|
Ditches & Boulevards (untidy City)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Dog, Licences
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Dogs, Complaints of Barking
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Drainage (Storm Water & Drainage Problems)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
E-Government and Communications
E-Government/Communications |
Phone: 250-755-4499
Fax: 250-755-4478
|
Electoral Inquiries (Municipal)
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Emergencies (Ambulance, Fire & Police)
Emergency (Ambulance, Fire, Police) |
Phone: 911
|
Emergency Call Alert System
Emergency Alert Line |
Phone: 250-758-1311
|
Emergency Program, Nanaimo
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Employment Opportunities
Human Resources |
Phone: 250-755-4406
Fax: 250-755-4449
|
Engineering Design Inquiries
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Engineering Standards & Specifications
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Environment/Environmentally Sensitive Areas
Environment/Environmentally Sensitive Areas |
Phone: 250-755-7582
Fax: 250-753-7277
|
Environmental Policy (Site Specific)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Facility Rentals
Facility Rentals (Bowen Park) |
Phone: 250-756-5200
Fax: 250-753-7277
|
Fill Permits (Less than 500 Cubic Yards)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Fill Permits (More than 500 Cubic Yards)
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Finance Department
Finance (General) |
Phone: 250-754-4251
Fax: 250-755-4440
|
Fire Department (Administration)
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Fire Department (Emergencies)
Emergency (Ambulance, Fire, Police) |
Phone: 911
|
Fire Department (Non-Emergencies)
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Fireworks Permits
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Freedom of Information and Protection of Privacy
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Fuel Tanks, Underground
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Garbage Collection & Schedules
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Garbage Dump (Cedar Landfill)
Regional District Landfill 1105 Cedar Road |
Phone: 250-722-2044
|
Garbage Schedules
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Garbage, Water & Sewer Rates (bills)
User Rates |
Phone: 250-755-4416
Fax: 250-755-4440
|
General Inquiries
City Hall Switchboard |
Phone: 250-754-4251
|
Hall Rentals
Facility Rentals (Bowen Park) |
Phone: 250-755-7517
Fax: 250-753-7277
|
Health & Safety
Human Resources |
Phone: 250-755-4406
Fax: 250-755-4449
|
Heritage Inquiries
Community Planning |
Phone: 250-755-4464
|
Human Resources Department
Human Resources |
Phone: 250-755-4406
Fax: 250-755-4449
|
Information Technology (City Computer System)
Information Systems |
Phone: 250-755-4477
Fax: 250-755-4478
|
Labour Relations
Human Resources |
Phone: 250-755-4406
Fax: 250-755-4449
|
Land Division
Real Estate Section |
Phone: 250-755-4476
Fax: 250-755-4421
|
Land, Inquiries (Regarding Purchase, Sale or Lease of City Property)
Real Estate Section |
Phone: 250-755-4476
Fax: 250-755-4421
|
Legal Claims
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Licences, Business
Business Licences |
Phone: 250-755-4482
|
Licences, Dog
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Licences, Special Occasion Liquor
Planning & Design |
Phone: 250-755-4429
Fax: 250-755-4439
|
Local Improvements for Storm Sewer, Curbs, Sidewalks, Street Lights, Road & Lane Paving
Construction |
Phone: 250-756-5321
Fax: 250-756-5336
|
Mayor’s Office
Mayor’s Office |
Phone: 250-755-4400
|
Minutes (Copies of)
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
Municipal Electoral Inquiries
Legislative Services Department |
Phone: 250-755-4405
Fax: 250-755-4435
|
MyCity Inquiries (electronic invoices)
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Nanaimo Aquatic Centre
Nanaimo Aquatic Centre |
Phone: 250-756-5200
Fax: 250-755-7575
|
Nanaimo Emergency Program
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Nanaimo Seniors Visiting Program
Mid Island Abilities and Independent Living Society 3999 Victoria Avenue |
Phone: 250-756-9455
|
Nanaimo Water Supply
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Neighbourhood Planning
Planning & Design |
Phone: 250-755-4429
Fax: 250-755-4439
|
Noise Complaints (After 4:30 PM)
Police - RCMP (Non-Emergency) |
Phone: 250-754-2345
Fax: 250-755-3181
|
Noise Complaints (Everyday 8 AM to 4:30 PM)
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Office of the Chief Administrative Officer
Office of the Chief Administrative Officer |
Phone: 250-755-4401
Fax: 250-755-4436
|
Official Community Plan (Amendments)
Planning & Design |
Phone: 250-755-4429
Fax: 250-755-4439
|
Official Community Plan (Interpretation of Policy)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Oversize & Overweight Vehicle Permits
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Parade & Special Events Permits
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Park Concessions
Parks Maintenance Yard |
Phone: 250-755-7515
Fax: 250-753-7383
|
Parking Permits (for People with Disabilities)
Nanaimo and Region Disability Resource Centre #2 - 4166 Departure Bay Road |
Phone: 250-758-5547
Fax: 250-758-5504
|
Parking Permits (Parkades)
Bylaw Services |
Phone: 250-755-4468
|
Parking Tickets
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Parks & Reserves
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Parks, Maintenance & Construction
Parks Maintenance Yard |
Phone: 250-755-7515
Fax: 250-753-7383
|
Plans (Engineering Services)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Plans (Legal Lot Plans)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Plans (Official Community)
Planning & Design |
Phone: 250-755-4429
Fax: 250-755-4439
|
Plans (Utility Services)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Police - RCMP (Emergency)
Emergency (Ambulance, Fire, Police) |
Phone: 911
|
Police - RCMP (Non-Emergency)
Police - RCMP (Non-Emergency) |
Phone: 250-754-2345
Fax: 250-753-0946
|
Police - RCMP (Records Checks - Personal and Criminal)
Police - RCMP (Non-Emergency) |
Phone: 250-754-2345
Fax: 250-753-0946
|
Pool Inquiries
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Pools (Schedule Information)
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Property Taxes
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Public Works Yard
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Purchasing Department
Purchasing |
Phone: 250-756-5319
Fax: 250-756-5327
|
Real Estate Section
Real Estate Section |
Phone: 250-755-4476
Fax: 250-755-4421
|
Recreation Services (Beban Park)
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Recreation Services (Bowen Park)
Bowen Park |
Phone: 250-756-5200
Fax: 250-753-7277
|
Recycling (Curbside Collection)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Recycling Bags
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Rezoning Applications & Permits
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Road Maintenance
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Safety Hazards (Signs Down, Potholes)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Seniors’ Activities & Community Services
Bowen Park Seniors' Office |
Phone: 250-755-7501
Fax: 250-753-7277
|
Service and Resource Centre
Switchboard 411 Dunsmuir Street |
Phone: 250-754-4251
|
Sewer, Water & Garbage Rates (bills)
Finance (General) |
Phone: 250-755-4416
Fax: 250-755-4440
|
Sewerage (Emergency Flooding)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Sewerage (House Connect and Plan Information)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Sign Bylaw (Commercial, Enforcement of Violations)
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
Signs (Commercial, Permits to Erect)
Building Inspections |
Phone: 250-755-4429
Fax: 250-755-4439
|
Signs (Street & Traffic Repair)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Snow Removal
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Soil Fill & Removal Permits (Less than 500 Cubic Yards)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Soil Fill & Removal Permits (More than 500 Cubic Yds)
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Special Occasion Liquor Licences
Planning & Design |
Phone: 250-755-4429
Fax: 250-755-4439
|
Sprinkling (Water Restrictions)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Stores
Stores |
Phone: 250-756-5309
Fax: 250-756-5327
|
Street Entertainment Permits (Buskers)
Business Licences |
Phone: 250-755-4482
|
Street Lights, Repair of (Metal or Wooden Poles)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Subdividing (of Land)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Subdivision Approving Officer
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Support for Persons With Disabilities
Mid Island Abilities and Independent Living Society 3999 Victoria Avenue |
Phone: 250-756-9455
|
Support for Seniors
Mid Island Abilities and Independent Living Society 3999 Victoria Avenue |
Phone: 250-756-9455
|
Survey Monument Information
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Surveying Inquiries
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Swimming Pool, Beban Park
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Swimming Pool, Nanaimo Aquatic Centre
Nanaimo Aquatic Centre |
Phone: 250-756-5200
Fax: 250-755-7575
|
Taxes, Property
Finance (General) |
Phone: 250-755-4415
Fax: 250-755-4440
|
Traffic Concerns
Transportation |
Phone: 250-755-4460 Ext. 4385
Fax: 250-755-4403
|
Traffic Signals on Provincial Highway
(Ministry of Transportation and Infrastructure |
Phone: 250-751-3246
Fax: 250-751-3289
|
Traffic Signs/Signals (Not Working or Down)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Trailways
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Training, Employee
Human Resources |
Phone: 250-755-4406
Fax: 250-755-4449
|
Transportation
Transportation Department |
Phone: 250-755-4460 Ext:4385
|
Tree Donations
Parks Maintenance Yard |
Phone: 250-755-7515
Fax: 250-753-7383
|
Tree Removal Permits & Major Pruning
Patrick MacIntosh, Urban Forestry Coordinator |
Phone: 250-755-4429, ext 4357
|
Underground Fuel Tanks
Fire Department (Non-Emergency) |
Phone: 250-753-7311
Fax: 250-753-5480
|
Unsightly Properties
Bylaw Services |
Phone: 250-755-4422
Fax: 250-755-4432
|
User Rates Billing (Water, Sewer, Garbage)
User Rates |
Phone: 250-755-4416
Fax: 250-755-4440
|
Utilities (User Rates) (bills)
User Rates |
Phone: 250-755-4416
Fax: 250-755-4440
|
Volunteers in Parks Program
Beban Park |
Phone: 250-756-5200
Fax: 250-758-8761
|
Water (Broken Mains or Services)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Water Quality
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Water Resources
Public Works |
Phone: 250-756-5302
Fax: 250-756-5326
|
Water Restrictions (Sprinkling)
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Water Service (Application for New Connections)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Watercourse (Creeks, Rivers, Wetlands, Ponds, Lakes/Leave Strips)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Work in City Streets Permits (Developers)
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|
Work in City Streets Permits (Other)
Engineering |
Phone: 250-754-4251 Ext. 4230
Fax: 250-755-4403
|
Works Yard
Public Works |
Phone: 250-758-5222
Fax: 250-756-5326
|
Zoning Bylaw
Community Development (General) |
Phone: 250-755-4429
Fax: 250-755-4439
|