Services and Supports

This page provides a short list of the emergency shelter, nutrition, and hygiene services available to residents of Nanaimo. For a full list of low and no-cost support services available in the City of Nanaimo, please refer to the Surviving in Nanaimo guide.

Please note that in response to the COVID-19 pandemic, a number of local providers are currently limited in the services provided. Additionally, some overnight shelters are operating at reduced capacity and/or not receiving new guests. Due to the rapidly changing context, we are not able to provide updated information for every service provider, so please check directly with them to confirm whether services have been affected.

To find information on community, health and social service providers, please go to:


Daytime Warming Shelters

  • Caledonia Extreme Cold Weather Day-Use Space

Emergency Shelters

  • Salvation Army New Hope Centre

  • Emergency Shelter First Unitarian Fellowship of Nanaimo

  • St. Peters Winter Shelter - jointly operated by the Nanaimo Region John Howard Society and the Nanaimo Family Life Association

  • Friendship Lelum Youth Safe House

  • Island Crisis Care Society Samaritan House

Regional District of Nanaimo (RDN) shelter and housing support information, click the links below:

Emergency Food Providers

  • Salvation Army New Hope Centre

  • 7-10 Breakfast Club

  • Stone Soup / Wisteria Community Association

  • Loaves and Fishes Community Food Bank

Hygiene Services

* Please note these are the general open/closing times until March 31, 2021. They could vary based on maintenance/cleaning/weather or special event.

Last updated: December 30, 2021

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