Utilities

View your utility bills and water consumption online through your MyCity account. Don’t have a MyCity account? Register now.

Receive a 5% discount

If you pay your bill before the discount date on your statement, you will received a 5% discount on your rate.

Extra garbage

Two additional containers of garbage can be collected bi-weekly by purchasing garbage tags for $3 at the following locations:

Service & Resource Centre (411 Dunsmuir St)
Co-op Gas Bars
Public Works Yard (2020 Labieux Road)
Uplands Convenience
Nanaimo Recreation Centres
Thrifty Foods
Shoppers Drug Mart
Fairway Market
Rexall (not Beaufort)
Quality Foods
Walmart Lottery
Country Grocer
Jingle Pot General Store
Pharmasave Stores
Save on Foods, Brooks Landing
London Drugs

Unpaid fees

If you do not pay your user fees, the discount will be lost and your balance will accumulate. Outstanding balances at December 31 of each year will be transferred to property tax arrears where interest will accrue daily.

Sewer & water user fee subsidy

Low income home owners may quality for the Sewer and Water User Fee Subsidy.

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