Occasionally users change email service providers and/or no longer have access to old email accounts. When that happens, there are two options to access your City accounts information through our website:
If you have any further questions or concerns, please do not hesitate to contact us at the email address or phone number below.
Website Password Reset TutorialMyCity Registration and Account Setup Tutorial
Change Your MyCity Profile Email Address
Sign Up For EBills (Email Notices)
ECOM Online Bill Payments Help
Accessing Property Information Online (Web Customer)
MyCity Technical Support
250-755-4525 ext. 2
Last updated: June 29, 2023
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Information collected on this form is done so under the general authority of the Community Charter and