After the Fire
To help get started, ask these questions:
Are you insured?
Yes? Contact your insurance company for instructions on:
- Protecting your property
- Conducting inventory
- Contacting restoration companies
No? Try contacting private organizations for aid and assistance.
Is your residence safe to enter?
Check with the Fire Department 250-753-7311
Have your utilities been disconnected?
- The Fire Department will deem the utilities safe to use or have them disconnected before they leave the site
- Do not attempt to reconnect utilities yourself
- Contact the utility companies to re-connect
Have you done an inventory?
Conduct an inventory of damaged property and items. Do not throw away any damaged goods until after an inventory is made.
Have you located important documents?
Locate valuable documents and records (for example, driver's license, passport, etc.). Your insurance company may need you to save receipts for items related to your fire loss.
Have you notified your mortgage company?
Notify your mortgage company of the fire.
Children and fire
Children cope better with a traumatic event if they are supported through it. Watch for changes in behaviour:
- From being quiet/obedient/caring to loud/aggressive or from outgoing to shy/afraid
- Fear to sleep alone, with lights off or have nightmares
- Upset easily, cry and whine
- Fear when parents are out of sight
Here are some things you can do:
- Talk to them about how they are feeling and listen without judgment
- Allow them to have their feelings and teach them to use words that express their feelings
- Reassure them that you are there to take care of them
- Encourage them to draw pictures of how they feel
- Music may help relieve stress and tension
- Consult a professional mental health service if necessary
Contact Us
Last updated: July 10, 2024
Help us improve our website
Collection and use of your personal information
Information collected on this form is done so under the general authority of the Community Charter and
Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.
-
Parks, Rec & Culture
- Recreation Facilities & Schedules
- Parks & Trails
- Activity Guide
- Events
- Register for a Program
- Drop-In Schedules
- Public Art
- Culture
- Poetry
-
City Services
- Garbage & Recycling
-
Home & Property
- Property Taxes
- User Rates
- Animals, Trees, & Gardens
- Change Your Address
- Damage/Injury Claims
- City Charges and Your Property Title
- Pre-Authorized Withdrawals - Terms & Conditions
- Pre-Authorized Withdrawals (PAWS)
- Water & Sewage
- Emergency Services
- Online Services
- Cemetery Services
- City Services Directory
-
Property & Development
-
Building Permits
- Online Building Permit Application
- Building Permit Revision
-
Application for a Residential Building Permit
- Access (driveway) Permit
- Accessory Building Permit
- Alteration Permit
- Building Envelope Repair
- Carriage House
- Demolition Permit
- Fence or Retaining Wall Permit
- Geotechnical Reports
- Locate Permit
- New Construction Permit
- Plumbing or Services Permit
- Secondary Suite Permit
- Special Inspection Permit
- Swimming Pool Permit
- Woodstove Installation Info
- Green Home Initiatives
-
Apply for a Commercial Building Permit
- Access (driveway) Permit
- Commercial Alteration Permit
- Building Envelope Repair Permit
- Demolition Permit
- Fence or Retaining Wall Permit
- Geotechnical Reports
- Leasehold Improvement
- Locate Permit
- New Commercial Construction Permit
- Occupant Load Permit
- Signs Permit
- Special Inspection Permit
- Sprinkler Requirements
- Fees and Bonding
- Commercial Plumbing Permit
- Bylaws for Building
- Forms and Guidelines
- Book a Building Inspection
- Report Illegal Construction
- Request Building Plans
- Building Permit Statistics
- Permit Fee Calculator
- Building News and Alerts
- Fast Track Building Permits
- Development Applications
- What's Building in my Neighbourhood
- Development Activity Map
- Community Planning
- NanaimoMap
- Rebates
- Engineering Survey
- Land Use Bylaws
- Soil Removal and Depositing
- Heritage Buildings
- Sustainability
-
Building Permits
- Transportation & Mobility
-
Your Government
- News & Events
-
City Council
- Advocacy
- Contact Mayor & Council
- Council Meetings
-
Boards & Committees
- Advisory Committee on Accessibility and Inclusiveness
- Board of Variance
- Design Advisory Panel
- Finance and Audit Committee
- Governance and Priorities Committee
- Mayor's Leaders' Table
- Nanaimo Performing Arts Guild
- Nanaimo Port Authority Board
- Parcel Tax Roll Review Panel
- Special District 68 Sports Field and Recreation Committee
- Public Safety Committee
- Understanding Council Committee Structures
- Council Policies
- Mayor's Office
- Council Initiatives
- Proclamations
- Bastion Lighting Requests
- City Bylaws
- Alternative Approval Process
- Budget & Finance
- Records, Information & Privacy
- Elections
- Departments & Contacts
- Careers
- Maps & Data
- Projects
- Tourism Nanaimo
- Community Safety and Wellbeing
- Grants
- Awards
- Accessibility & Inclusion
-
Doing Business
- Economic Development
- Doing Business with the City
- Business Licences
- Filming in Nanaimo
- City Owned Property
- Encroachments onto City Property
- Liquor Licences
- Cannabis Retail
- Business Improvement Areas
- Procurement Services
- Get Involved
- About Nanaimo
- Green Initiatives