Public Safety - Who to Call

See the list below of who you can call to report and get information on a number of public safety issues and community outreach. Download/Print the list.

Community Policing and Services Office Downtown

Downtown Core Bylaw Infractions

To Report:

  • Downtown Parking
  • Aggressive Panhandling
  • Squatters
  • Security Matters on Public Property
  • Downtown Bylaw Matters-Noise/Unsightly/Nuisance Activities

Please call:
Monday to Friday
8:00 am to 4:30 pm
250-755-4468

Saturday and Sunday
8:00 am to 4:30 pm
Public Works
250-758-5222 for Dispatch

Public Works

To Report:

  • Discarded Needles on Public Property and for information on the proper disposal of discarded needles on private property
  • Garbage or Litter on City Property
  • Overflowing City Garbage Bins
  • Other After Hour City Matters

Please call or email:
24 hours a day, 7 days a week
250-758-5222
public.worksinfo@nanaimo.ca  

Bylaw, Regulation & Security Outside Downtown

Outside Downtown Core Bylaw Infractions

To Report:

  • Parking
  • Traffic
  • Noise
  • Squatters
  • Unsightly Properties
  • Nuisance Properties
  • Signs

Please call or email:
Monday to Friday
8:00 am to 4:30 pm
250-755-4422
bylaw.info@nanaimo.ca

Saturday and Sunday
8:00 am to 4:30 pm
Public Works
250-758-5222 for Dispatch

Nanaimo Animal Control

To Report:

  • Unlicensed dogs
  • Dogs at large
  • Care and standards
  • Control of livestock

Please call or email:
Monday to Friday 9:00 am to 5:00 pm
250-616-0233
animal.shelter@nanaimo.ca

RCMP

To Report:

  • Suspicious or Illegal Activity
  • Crime after it has occurred
  • Lost, Stolen or Found Items
  • Security Matters

Please call:
Non-Emergency Assistance: 250-754-2345 - 24 Hours

Nanaimo Fire Rescue

To Report:

  • Burning Complaints
  • Burning Permits
  • Smoke Alarm and Carbon Monoxide Detector Information
  • General Fire Safety Information

Please call or email:
24 hours a day, 7 days a week
250-753-7311
fireinfo@nanaimo.ca

911

  • Immediate Medical Attention
  • Crimes in Progress
  • Reporting a Fire
  • Serious Traffic Accidents

211

  • bc211 is help line service that provides information and referral regarding community, government and social services in BC.
  • Helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.
  • Includes the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line

Community Response

COR (Community Outreach Response)
1-888-494-3888 – 7 days per week

Vancouver Island Crisis Society
250-753-2495

The Salvation Army New Hope Centre
250-714-1142

Samaritan House
250-753-1474

Unitarian Winter Shelter
250-754-3720

Tillicum Lelum Youth Safe House
250-753-8266

Haven Society Transition House
250-756-2452

bc211 Help Line
For information and referral regarding community, government and social services in BC
Phone: 211
Website: bc211.ca

Poison Control
1-800-567-8911

Last updated: March 14, 2018

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