Public Safety - Who to Call
See the list below of who you can call to report and get information on a number of public safety issues and community outreach. Download/Print the list.
Community Policing and Services Office Downtown
Downtown Core Bylaw Infractions
To Report:
- Downtown Parking
- Aggressive Panhandling
- Squatters
- Security Matters on Public Property
- Downtown Bylaw Matters-Noise/Unsightly/Nuisance Activities
Please call:
Monday to Friday
8:00 am to 4:30 pm
250-755-4468
Saturday and Sunday
8:00 am to 4:30 pm
Public Works
250-758-5222 for Dispatch
Public Works
To Report:
- Discarded Needles on Public Property and for information on the proper disposal of discarded needles on private property
- Garbage or Litter on City Property
- Overflowing City Garbage Bins
- Other After Hour City Matters
Please call or email:
24 hours a day, 7 days a week
250-758-5222
public.worksinfo@nanaimo.ca
Bylaw, Regulation & Security Outside Downtown
Outside Downtown Core Bylaw Infractions
To Report:
- Parking
- Traffic
- Noise
- Squatters
- Unsightly Properties
- Nuisance Properties
- Signs
Please call or email:
Monday to Friday
8:00 am to 4:30 pm
250-755-4422
bylaw.info@nanaimo.ca
Saturday and Sunday
8:00 am to 4:30 pm
Public Works
250-758-5222 for Dispatch
Nanaimo Animal Control
To Report:
- Unlicensed dogs
- Dogs at large
- Care and standards
- Control of livestock
Please call or email:
Monday to Friday 9:00 am to 5:00 pm
250-616-0233
animal.shelter@nanaimo.ca
RCMP
To Report:
- Suspicious or Illegal Activity
- Crime after it has occurred
- Lost, Stolen or Found Items
- Security Matters
Please call:
Non-Emergency Assistance: 250-754-2345 - 24 Hours
Nanaimo Fire Rescue
To Report:
- Burning Complaints
- Burning Permits
- Smoke Alarm and Carbon Monoxide Detector Information
- General Fire Safety Information
Please call or email:
24 hours a day, 7 days a week
250-753-7311
fireinfo@nanaimo.ca
911
- Immediate Medical Attention
- Crimes in Progress
- Reporting a Fire
- Serious Traffic Accidents
211
- bc211 is help line service that provides information and referral regarding community, government and social services in BC.
- Helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.
- Includes the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line
Community Response
COR (Community Outreach Response)
1-888-494-3888 – 7 days per week
Vancouver Island Crisis Society
250-753-2495
The Salvation Army New Hope Centre
250-714-1142
Samaritan House
250-753-1474
Unitarian Winter Shelter
250-754-3720
Tillicum Lelum Youth Safe House
250-753-8266
Haven Society Transition House
250-756-2452
bc211 Help Line
For information and referral regarding community, government and social services in BC
Phone: 211
Website: bc211.ca
Poison Control
1-800-567-8911