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MyCity Experience Survey

At the City of Nanaimo, we value your feedback as it guides us to improve our processes. Please take a few minutes to complete the fields below on your experience with the MyCity system for finding information on property taxation, utility billing, dog licences, business licences, and building permits.

Please provide a score between 1 and 5 for each of the questions below, 1 being unsatisfactory and needing significant improvement and 5 being very good and needing very few/no changes.

Please let us know what you think of your MyCity experience

If you'd like us to follow up about this feedback, please provide us with an email address

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

Last updated: May 26, 2022

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Don't include private or financial information in this form.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.