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🔥 Fire Recovery Resources

Support, Guidance, and Services for Residents Affected by Fire

Experiencing a fire can be overwhelming. Nanaimo Fire Rescue is here to support you through the recovery process. This page provides essential resources, contacts, and guidance to help you and your family rebuild safely and confidently.

🛠️ Immediate Steps After a Fire

  • Contact Your Insurance Provider
    Begin your claim and ask about temporary housing, inventory documentation, and restoration services.

  • Check with Nanaimo Fire Rescue Before Re-Entering Your Home
    📞 Call: 250-753-7311
    Our team will confirm whether it’s safe to return and whether utilities have been disconnected.

  • Do Not Reconnect Utilities Yourself
    Contact your utility providers to arrange safe reconnection.

  • Document All Damages
    Take photos, make a list of damaged items, and keep receipts for any expenses related to the fire.

🧾 Important Contacts

🧒 Supporting Children After a Fire

Children may experience fear, anxiety, or behavioral changes.
What you can do:

  • Talk openly and listen without judgment
  • Reassure them of their safety
  • Maintain routines
  • Encourage creative expression (drawing, music)
  • Seek professional support if needed

🌲 Wildfire Recovery & Prevention

If your home is in a wildfire-prone area, explore FireSmart Nanaimo for tools and education on reducing future risk:

🧰 Additional Support Services

  • Emergency Social Services (ESS)
    Temporary shelter, food, and clothing for displaced residents.
    🌐 Emergency Info BC

  • Canadian Red Cross
    Disaster relief and recovery assistance.
    🌐 redcross.ca

  • Salvation Army Nanaimo
    Community support and emergency aid.
    🌐 salvationarmy.ca

Last updated: June 23, 2025

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