View Your User Rates 24/7 with MyCity

Apr 30, 2015

It's property tax time! Did you know you can receive your tax notice by email rather than through the mail? 

When you sign up for MyCity and MyBills through the City website you can view all your City of Nanaimo user rates online. From water rates to business licenses, you will have 24/7 access to all you City of Nanaimo accounts. 

Signing up for a MyCity account is easy:

  1. Visit
  2. To create a new profile click on ‘Register Now'.
  3. Fill in the required fields including creating a password and choosing a security question and answer.
  4. Click ‘Register'
  5. A confirmation email will be sent to the email address used to register the account. You must open this email and click on the specified link to “activate” your account
  6. You can now return to the MyCity screen to login to your account:

screenshot (3)

You will then be able to register each of your City of Nanaimo accounts. To do this, refer to a recent account bill/statement to find your account number and access code (usually found near the top of the page). Once you have completed this you can choose to have your user rate and tax notices emailed to you. 

You can register for MyCity and MyBills anytime however, to have your 2015 property tax notice emailed to you, you must register by May 7.

For more information visit the MyCity and MyBills page on the City website.

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