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Use City's Online Services for Business and Payments

The City is encouraging residents to interact with us virtually. We have online services available on the City website. If you have additional questions, please call 250-754-4251.

Online Services

City's response to COVID-19 Informational Page

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Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at Please also see our Privacy Policy.