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City buildings such as the Service and Resource Centre are closed to the public, but the City remains open for business including accepting property tax payments. You can pay your property taxes using one of the following methods:

• through your financial institution - online, telephone or in-person banking;
• drop off a cheque payment in the drop box located outside the Service and Resource Centre (411 Dunsmuir Street);
• mail a cheque payment using the postage-paid return envelope included in the tax notice package;
• in person at a pop-up tax payment office open Monday through Friday from 9 a.m. to 3 p.m. in Beban Park at the Frank Crane Arena box office (2300 Bowen Road). Please fill out your Home Owner Grant application ahead of time.

To ensure the safety of staff and residents at the pop up tax office, a number of measures will be in place including physical distancing signage and markings as well as staff to ensure these measures are maintained. Anyone who is not feeling well should stay home and only one person per household may visit the office at any one time.

Please note: due to COVID-19 safety protocols, we are not accepting cash. Only debit and cheques will be accepted as payment.

Property tax payments are due on July 2, 2020 and those who have the financial ability are encouraged to pay by the due date. However, to ease some pressure for those financially impacted by the pandemic, the penalty date for late tax payments has been extended to October 1, 2020.

Find more information at www.nanaimo.ca/goto/taxes