Office of the Chief Administrative Officer

The Office of the Chief Administrative Officer helps City Council set community priorities. These priorities improve City services for its citizens. It is also the primary liaison between staff, the Mayor's Office and Council.

This office guides staff advice to Council about issues considered by Council. The recommendations reflect facts, options and professional opinions relevant to Council decision-making. With direction from Council, the Office of the CAO manages policy implementation.

The Chief Administrative Officer is the senior staff leader. He or she provides leadership, control and direction to all City departments and operations.

This office makes and keeps relationships with:

  • Snuneymuxw First Nation
  • Nanaimo Port Authority
  • Chamber of Commerce
  • Vancouver Island University
  • Nanaimo Hospitality Association
  • various Provincial Government Ministries and Agencies and international governments.


Jake Rudolph Chief Administrative Officer

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Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA.  Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at (250) 755-4405, or via email at
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