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System Upgrades

Please be advised that several online services will be unavailable from Friday, October 27, 2017 at 4:30 pm, to Monday, October 30, 2017 at 8:00 am, while we perform system upgrades. 

These services include:

  • MyCity and MyBills
  • Online Payments
  • Tickets
  • Dog License Renewal
  • Business Licenses
  • Monthly Parking Permits
  • Municipal Ticketing Payment
  • Invoice payment
  • Home Owner Grant
  • Tax Search Accounts
  • Web Customer

Thank you for your patience while we perform these scheduled upgrades!

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Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.