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Online Change of Address

Using this form

You need to provide your identifiable information and ONLY the contact details you would like to update.

Required information:

  • Requestor's phone number
  • Full name or business name on file
  • Address on file
  • Email address on file
  • Requestor's name
  • Requestor's email

You can notify the City of a change of address or phone number using this form. To find your Folio Number, refer to your property tax notice. You can view a Sample Tax Notice with the location of this number circled.

 

Please indicate what services you are submitting this change of address for:

Are you selling your property? (Optional)

NOTE: If there is a credit balance in your Tax Prepayment Account when the property is sold, please ensure that the conveyancing lawyer or notary provides you with a full credit on your statement of adjustments. If this is not done and a refund is required or requested an administration fee of the lesser of 10% or $25.00 will be deducted from the refund and you will receive interest up until the end of the previous month.

Please avoid this administration charge by ensuring your conveyancing lawyer includes your installment balance into your statement of adjustments (or instructs the City to transfer your credit balance to your new property).

Property Information

(if applicable)

New Contact Information

(Only complete information that is changing)

NOTE: this does not change the email address for MyCity tax notices and utility bills. To change that email address, log into your MyCity Profile or see Change Your MyCity Profile Email Address. 

i.e. additional properties to change address

Change Request Authorization

I certify that I am authorized to make the above address change and that the information is current, correct and complete to the best of my knowledge.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.

Last updated: February 17, 2023

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Don't include private or financial information in this form.

Collection and use of your personal information

Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at foi@nanaimo.ca. Please also see our Privacy Policy.