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Property Tax

2016 PROPERTY TAXES: DUE JULY 4

2016 Property Tax Notices will be mailed the third week of May with a due date of July 4, 2016. If you have not received your property tax notice, please contact the Finance Department at 250-755-4415. It is the responsibility of the property owner to pay property taxes by the due date in order to avoid penalities, whether or not a bill was received. New owners who have not received a property tax notice are advised to contact the Finance Department.

Please note:

  • With a potential Canada Post mail strike, it is too late to mail in your property tax payments or Home Owner Grant applications. We do not accept post marks as a date of payment. Grants and payments must be received in our office by the due date to avoid penalty.
  • Most banks no longer process *Home Owner Grant applications. If eligible, please claim your grant online, by mail, in person, or by using the drop box at 411 Dunsmuir Street. Our drop box is available for 24/7 for your tax payments and Home Owner Grants.
  • The *Home Owner Grant must be claimed each year that you are eligible by the due date to avoid penalities. 

claim your northern and rural home owner grant pay your property taxes monthly

estimate your property taxes defer your property taxes

receive your tax notice by email property tax information brochure

CONTACT US

In Person:
Service & Resource Centre - 411 Dunsmuir Street
Office Hours: Monday - Friday, 8:00 - 4:30

Phone: 250-755-4415 (Available 8:30 - 4:30)
Fax: 250-755-4440
Email: property.info@nanaimo.ca

By Mail:
455 Wallace Street
Nanaimo BC V9R 5J6


PENALTIES

After the Due Date of July 4, 2016 a penalty of 5% is added to the current outstanding taxes. Another 5% penalty is added after August 11, 2016. These penalties are a requirement of the Community Charter. The City has no authority to either waive or modify these penalty amounts. A payment that is one day late is subject to the same penalty as a payment of taxes one month after the due date. No exceptions.

As of January 1, 2017, all outstanding current taxes and penalties are transferred to tax arrears and interest accrues on a daily basis.

DID YOU KNOW? The two most common causes of getting a tax penalty that could easily be avoided are:

1. Not claiming your *Home Owner Grant on time.

  • The grant must be claimed each year that you're eligible by the due date to avoid penalties.
  • The grant can be claimed without making a payment.

2. Waiting until midnight on the due date to process your online payment.

  • Typically, online payments made after 6:00pm EST or on weekends are processed on the next business day by your bank. Please allow sufficent time for your online payment to be processed so that it is received by the due date.
  • Check with your bank to determine its online payment processing times.

The legislation is black and white that the City must charge a penalty on any balance outstanding after the due date. Paying attention to these two simple notes may keep more money in your pocket.


MYCITY

MyCity allows home owners 24/7 secure, online access to their property tax account. Signing up your property tax account with MyCity will allow you to view account balances and payment history, ensure that a yearly *Home Owner Grant has been claimed, and to view current and previous year tax notices.

MyCity

MYBILLS

The City of Nanaimo can now send out property tax notices by EMAIL with MyBills. Each time a bill is available for viewing/payment, users receive a notification email to the address in which they have registered for MyCity with the bill attached. This will be once a year in May (unless there are outstanding charges on the account). If you change your email address it is your responsibility to ensure that your MyCity account reflects the change.

MyBills

BILL PAYMENT OPTIONS

To make payment of your property taxes as convenient as possible, the following options are available:

IN PERSON (411 DUNSMUIR STREET)
During office hours:
  • Cash
  • Cheque (including cheques post dated to the due date)
  • Debit Card (please ensure that debit card transaction limits will allow for the full payment of taxes due)
  • Please note: Credit Cards are NOT accepted for payment of property taxes.
After office hours:
  • Use our drop box location at the front of the building.
BY MAIL - Mail your payments to: 455 Wallace Street Nanaimo BC V9R 5J6
  • Please allow ample time for delivery as post marks are NOT accepted as date of payment. Payments must be received in our office by the due date to avoid penalties. No exceptions.
BY FINANCIAL INSTITUTION - Most Financial Institutions in Canada will accept payment for your property taxes.
  • Take your tax notice with you if paying at a bank.
  • Most banks no longer accept *Home Owner Grant applications. If eligible, claim your grant online, by mail, in person, or by using the dropbox at 411 Dunsmuir Street.
  • Your folio number is the account number for online or telephone banking purposes and this is found on the front of your tax notice. When adding us as a bill payee for the first time, search by ‘nanaimo’ and enter your folio number with or without the decimal (depending on your bank).
  • Please allow sufficient time for your online or telephone banking payment to be processed as this can take up to 3 business days.
BY MORTGAGE COMPANY
  • If your mortgage company pays your property taxes, their name should be listed on the front of the tax notice.
  • It is still your responsibility to claim the *Home Owner Grant by due date each year that you are eligible. Your mortgage company will not do this for you.
BY PROVINCIAL DEFERMENT PROGRAM
  • If you regularly defer your taxes, a renewal form is requred each year. See the deferment information below.
BY PRE-AUTHORIZED PAYMENT PLAN
  • If you have been making monthly payments to us, and they have been enough to cover your taxes, a credit will be shown (in brackets) on your tax notice.
  • If you have been making monthly payments to us, and they are not enough to cover your taxes, you will need to pay the balance shown on the tax notice by the due date to avoid penalies.

 

PROVINCIAL *HOME OWNER GRANT

*The Home Owner Grant is a Provincial Government program designed to help homeowners with their property taxes. Effective 2011 the Province of British Columbia has introduced the Northern and Rural Homeowner Benefit. The benefit provides up to $200 for homeowners living outside of the Capital, Greater Vancouver and Fraser Valley regional districts. To be eligible, homeowners must meet the requirements to receive the basic or additional homeowner grants. The new benefit will be included with property tax notices in May, and eligible homeowners will not need to apply separately. If you live within the City of Nanaimo you are eligible to receive this additional grant amount.

There are two categories of grants which may reduce a home owner's property taxes:

Basic Grant of $770: To qualify for the Basic Grant you must:

  • be the owner (or a spouse/relative of the deceased owner) of the property;
  • be a permanent resident of British Columbia;
  • occupy the building on the tax notice as your principal residence;
  • have not applied for or received a *Home Owner Grant on any other property in the Province during the calendar year; and
  • ensure no other person can have received a *Home Owner Grant on the property for the calendar year.

Additional Grant of $1045: To qualify for the Additional Grant you must:

  • be age 65 or over during this calendar year; or
  • be a person with disabilities or the spouse or relative of a person with a permanent disability (you must have your physician complete a Form B – Certificate of Physician and Property Owner available from the Property tax department or from the above link); or
  • be in receipt of a disability allowance or benefit under the BC Employment and Assistance for Persons with Disabilities Act (you must have your ministry representative complete a Consent for Release of Information confirming your eligibility. The form is available from the Property tax department or from the above link.

ONLINE *HOME OWNER GRANT APPLICATION

If you qualify for the residential *Home Owner Grant, claim it online now!

The grant must be claimed each year that you're eligible by the due date to avoid penalties. To obtain the grant, you must complete the application form on the front of the tax notice or complete the online application. The grant can be claimed without making a payment. If you qualify for the additional grant and wish to obtain it, you must tick the box that describes your qualification. If over 65, state your birth date.

If your mortgage company or other agent pays your property taxes, it is still your responsibility to claim *Home Owner Grant by completing the grant application by the due date each year.

For more information, contact: Home Owner Grant Administration, Province of British Columbia
Phone: 1-888-355-2700
Website: www.gov.bc.ca/homeownergrant


TAX DEFERMENT PROGRAM

Regular Program

The British Columbia Property Tax Deferment Program allows you to apply to defer payment of annual property taxes on your home if you are:

  • 55 years or older; or widowed; or
  • a person with disabilities as defined in the BC Disability Benefits Program Act;

and you are:

  • a Canadian citizen or permanent resident;
  • a British Columbia resident for at least one year immediately prior to applying;
  • applying on the home in which you live;
  • a minimum equity in your home of 25 percent of the current assessed value as determined by BC Assessment. Please note that the full value of a credit line attached to your home, whether used or not, is considered debt by the Province and would reduce your equity %.

The Province charges a one-time administration fee of $60 for any new deferment agreements and a $10 annual agreement fee on approved renewal applications. A renewal application is required each year as the deferment program does NOT automatically renew.

The Province charges simple interest at a rate not greater than 2% below the prime rate of the Province's principal banker. The interest rate is set every six months and interest begins from the date your property taxes are due or the date you apply to defer, whichever is later. Please visit the Provincial Property Tax Site for the current interest rate.

Families with Children Deferment Program

Beginning in 2010, qualifying homeowners who are financially supporting a dependent child under age 18 will be able to apply to defer property taxes on their principal residence. This expansion of the Property Tax Deferment Program allows government to assist families with children, particularly during those years who household costs are typically the highest.

The British Columbia Property Tax Deferment Program allows you to apply to defer payment of annual property taxes on your home if you are:

  • paying financial support at the time of an application for a dependent child who is under the age of 18 years at any time during the calendar year;

and you are:

  • a Canadian citizen or permanent resident;
  • a British Columbia resident for at least one year immediately prior to applying;
  • applying on the home in which you live;
  • a minimum equity in your home of 15 percent of the current assessed value determined by BC Assessment. Please note that the full value of a credit line attached to your home, whether used or not, is considered debt by the Province and would reduce your equity %.

There are no fees for the Families with Children Property Tax Deferment Program. A renewal application is required each year as the deferment program does NOT automatically renew.

The Province charges simple interest on your deferment account set by the Minister of Finance at the prime rate. The interest rate is set every six months and interest begins from the date your property taxes are due or the date you apply to defer, whichever is later. Please visit Provincial Property Tax Site for the current interest rate.

 

Applications for all deferment programs are available at the Nanaimo Service & Resource Centre, Government Agents office or through the Provincial Government website at: www.gov.bc.ca/propertytaxes

Completed applications are due before the tax due date to avoid any penalties. Unapproved applications are subject to full penalties.

For more information, contact: Tax Deferment Office, Ministry of Finance.
Phone: 1-250-356-8121
E-Mail: TaxDeferment@gov.bc.ca
Website: www.gov.bc.ca/propertytaxes


PROPERTY TAX INSTALLMENT PLAN

The City of Nanaimo offers a tax installment plan which allows you to make 12 equal payments towards next years' property taxes instead of making one single payment on the tax due date. If you wish to sign up in the middle of the year the monthly amount will be adjusted to reflect the number of months until the tax due date. These payments are automatically deducted on the 15th of each month.

Signing up for the Installment Plan

  • You must complete an authorization form and submit it to the Finance Department along with a cheque marked ‘void'.
  • The current year's property taxes must be paid in full at the time of application.

How much?

Your estimated monthly amount is indicated on your property tax notice.

Here is an example of how this figure is calculated for next year's taxes:

Current Year's Gross Taxes $2180.00  
Potential Increase Add 5% + $109.00  
Less *Home Owner Grant - $770.00  
Net Taxes $1519.00 / 12 months = $125.00 (rounded to the nearest $5) monthly payment

The amount that you choose will continue to be taken from your bank account every month until you notify us otherwise. The only exception to this is the recalculation on July 15th where the payment plan will adjust for any shortfalls/overages throughout the year.

The installment plan is an estimate only as taxes are not calculated until May of each year. It is the home owner's responsibility to verify that property taxes have been paid in full when on the installment plan. This is indicated on your property tax notice.

If you do not have sufficient funds, or if the transfer is rejected for other reasons, a $19.00 service charge will be applied to your installment account. After three returned payments in one calendar year, you may be removed from the installment plan.

Once signed up for the Installment plan

  • If your monthly payments were not enough to cover the year's taxes, the balance due will be clearly shown on your tax notice and it is the home owner's responsibility to verify that property taxes have been paid in full by the tax due date.
  • (Brackets) on your property tax notice indicate a credit and no further payment is required. Any overpayment will be applied to the next year's taxes and will continue to earn interest if applicable. Please note that your July 15th recalculation will take this overpayment into account and your monthly installment amount may be reduced.
  • If you're already on the plan, no further documentation is required for it to continue.
  • Please refer to your 2016 property tax notice for your July 15th recalculation amount for next years' payments.

Changes to Your Account: You must contact the Finance Department in writing by the 5th of the month in any of the following circumstances:

  • Changes to your bank account
  • Changing banks or bank branches
  • Selling your property
  • Stopping payment
  • Discontinuing the installment plan

Stopping the Installment Plan: You can terminate the plan by notifying the Finance Department office in writing before the 5th of the month.

  • You may not withdraw from the plan between May 1 and June 30. These payments are included in the calculation of property taxes owing for the current year as indicated on your tax notice.
  • The City will issue a refund upon receiving written notification. If a property is being sold (or any title transfer is taking place) the request must come from an involved lawyer/notary. An administration fee of the lesser of 10% or $25.00 will be deduced from the refund and a refund cheque will be issued to all registered owners. Refunds typically take 4-6 weeks.

Additional notes:

  • The *Home Owner Grant application is the home owner's responsibility and must be completed and returned to the City of Nanaimo each year before the tax due date to avoid penalties.
  • If current year property taxes remain outstanding after the tax due date, installment payments intended for next year's taxes will be applied to reduce the current year balance.
  • The interest rate paid will be the prime rate of the City's banker less 3% (As of May 1, 2016 = 0%). This interest is considered a tax discount by Revenue Canada and is tax-free to you.

For more information about the installment plan, please contact the Finance Department at City Hall 250-755-4415 or by email at property.info@nanaimo.ca


ANNUAL PROPERTY TAX SALE

Any property with taxes unpaid at the end of three years, will be sold at the City's annual tax sale. The City is obliged to hold the annual tax sale each year on the last Monday of September (or if this is a holiday, on the next Monday which is not a holiday). It is held at 10:00 AM at the City of Nanaimo Service and Resource Centre, located at 411 Dunsmuir Street.

Additional Tax Sale Information


Explanation of Tax Levy Items

  • School - Residential & Non-residential Collected for the Provincial Government on all properties (Ministry of Finance and Corporate Relations, Real Property Taxation Branch) - Phone: (250) 356-0907 (Penny-Rae Schur)
  • City General (Includes - Operating Costs, Aquatic Centre, Debt Servicing) - Collected for the City of Nanaimo - Phone: (250) 755-4415
  • Library Collected for the Vancouver Island Regional Library - Phone: (250) 758-4697, Press 0 and ask for Adrian Maas, local 319
  • Regional District General (Administration, Transit, Grants-in-Aid, Regional Development and Waste Disposal). Collected for the Regional District of Nanaimo - Phone: (250) 390-4111
  • Regional Sewer (Benefiting Area) Collected for the Regional District of Nanaimo from those properties within the benefiting area. The levy is for the servicing of direct debt held by the Regional District related to sewer works constructed within the City of Nanaimo, plus operating costs of the Regional Trunks, Interceptors, Treatment and Disposal Facilities - Phone: (250) 390-4111
  • Regional District Parks Collected for the Regional District of Nanaimo. City contribution to operation and maintenance of regional parks - Phone 1-888-828-2069 (Tom Osborne)
  • Regional Hospital District Collected for the Regional Hospital District. This levy is used to help cover the costs of construction of Hospital facilities within the District of Nanaimo - Phone: (250) 390-4111
  • Duke Point Local Service Area (Bylaw 1004) Collected for the Regional District of Nanaimo for the collection, treatment and disposal of specified properties at Duke Point - Phone: (250) 390-4111
  • Municipal Finance Authority Collected for the Municipal Finance Authority, this is a Provincial Agency, set up to provide financing of Capital requirements for Regional Districts and their member Municipalities - Phone: (250) 383-1181 (Shelley Hahn)
  • B C Assessment Collected for B. C. Assessment, this is a Provincial Agency, set up to valuate and classify all pieces of real property throughout British Columbia - Phone: (250) 753-6621
  • B.I. Area Numbers 1 & 2 Collected for the Downtown Nanaimo Business Improvement Area. Bylaw Numbers 7086 & 7087 give us the Authority for collection of this levy - Phone: (250) 754-8141

Regional Parks and Trails Parcel Tax collected for the Regional District of Nanaimo. City contribution to recover capital costs, including borrowing costs for acquiring and developing regional parks and regional trails - Phone: 1-888-828-2069 (Tom Osborne)

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