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Chief Administrative Officer

Office of the Chief Administrative Officer

The Office of the Chief Administrative Officer (CAO) serves Nanaimo City Council (mayor& in its determination of community priorities so that the City is continuously improving the services to its citizens. It also acts as the primary liaison between staff, the Mayor's Office and Council.

This office provides direction for staff recommendations to Council that reflect relevant facts, options and professional opinion pertaining to issues considered by Council and developing in society. Using the direction established by Council, the Office of the CAO leads the management of policy implementation.

The Chief Administrative Officer is the senior staff leader and accordingly provides managerial leadership, control and direction to all City departments and operations.

The Office of the CAO develops and nurtures relationships with: Snuneymuxw First Nation, Nanaimo Port Authority, Chamber of Commerce, Downtown Nanaimo Business Improvement Area, Vancouver Island University, Nanaimo Hospitality Association, Nanaimo Economic Development Corporation, various Provincial Government Ministries and Agencies and international governments.

Please note: information provided on this page may not be used for sending unsolicited commercial messages

Key Contacts

Chief Administrative Officer
Tracy Samra -

Executive Assistant to the Chief Administrative Officer
Jan Kemp - 250-755-4401 |


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