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City Services
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[top]
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Emergency Telephone Alert System
Emergency Alert Line
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Tel:
758-1311
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Access Permits (Commercial)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
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Access Permits (Residential)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
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Accounts Payable
Accounts Payable
|
Tel:
755-4417
Fax: 755-4440
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Activity Centre, Rental of Bowen, Departure Bay, Kin Hut, Harewood or Chase River
Facility Rentals (Bowen Park)
|
Tel:
755-7517
Fax: 753-7277
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Agendas (Copies of)
Corporate Administration Department
|
Tel:
755-4405
Fax: 755-4435
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Animal Control
Animal Control
|
Tel:
754-1397
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Animal Shelter (City Pound)
Nanaimo Animal Shelter
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Tel:
754-1397
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Animals (Removal of)
Nanaimo Animal Shelter
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Tel:
754-1397
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Archives
Nanaimo Community Archives
150 Commercial Street
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Tel:
753-4462
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Arena Schedules
24 Hour Swim, Skate, Event Schedule Information
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Tel:
755-4484
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Arenas
Arenas
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Tel:
756-5200
Fax: 758-8761
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Backyard Burning Inquiries
Fire Department (Non-Emergency)
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Tel:
753-7311
Fax: 753-5480
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Barking Dogs
Bylaw Enforcement
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Tel:
755-4422
Fax: 755-4432
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Beban Park Facility Rentals
Facility Rentals (Beban Park)
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Tel:
756-5202
Fax: 758-8761
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Beban Park Maintenance
Beban Park Maintenance
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Tel:
756-5200
Fax: 756-5228
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Beban Park Recreation Centre
Beban Park
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Tel:
756-5200
Fax: 758-8761
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Birthday & Anniversary Greetings from the Mayor
Mayor’s Office
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Tel:
755-4400
Fax: 754-8263
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Blasting Complaints (Noise from Blasting)
Workers' Compensation Board (WCB)
4980 Wills Road
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Tel:
1-888-621-7233
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Blasting Complaints (Unsafe Blasting)
Workers' Compensation Board (WCB)
4980 Wills Road
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Tel:
1-888-621-7233
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Block Parties
Beban Park
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Tel:
756-5200
Fax: 758-8761
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Boats, Dangerous Operation of
Police - RCMP (Non-Emergency)
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Tel:
754-2345
Fax: 755-3251
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Boulevards & Ditches (Untidy City)
Public Works
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Tel:
758-5222
Fax: 756-5326
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Bowen Complex Facility Rental
Facility Rentals (Bowen Park)
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Tel:
755-7517
Fax: 753-7277
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Bowen Park Complex
Bowen Park
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Tel:
756-5200
Fax: 753-7277
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Brechin Boat Ramp (Parking Passes)
Beban Park
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Tel:
756-5200
Fax: 758-8761
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Budgets & Financial Planning
Budgets and Financial Planning
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Tel:
755-4414
Fax: 755-4481
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Building Permits
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Burning Permits
Fire Department (Non-Emergency)
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Tel:
753-7311
Fax: 753-5480
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Bus Service Inquiries
Regional Transit Authority
6300 Hammond Bay Road
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Tel:
390-6565
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Business Expansion, Market Research, Demographics or Commercial & Industrial Devel.
Economic Development
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Tel:
755-4465
Fax: 755-4404
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Business Licences
Business Licences
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Tel:
755-4482
Fax: 755-4432
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Busker Permits
Business Licences
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Tel:
755-4482
Fax: 755-4432
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Bylaw Enforcement
Bylaw Enforcement
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Tel:
755-4422
Fax: 755-4432
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Bylaw Tickets (Other than downtown parking tickets)
Bylaw Tickets
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Tel:
755-4454
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Bylaws, Copies of
Corporate Administration Department
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Tel:
755-4405
Fax: 755-4435
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Cedar Disposal Site
Regional District Landfill
Cedar Road
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Tel:
722-2044
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Cemetery, Inquiries
Cemetery
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Tel:
755-4501
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Cemetery, Maintenance
Public Works
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Tel:
758-5222
Fax: 756-5326
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City Colours, Coat of Arms, etc.
Mayor’s Office
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Tel:
755-4400
Fax: 754-8263
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City Hall
Business Licences
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Tel:
755-4482
Fax: 755-4432
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City Manager’s Office
City Manager's Office
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Tel:
755-4401
Fax: 755-4436
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City Planning (Current)
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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City Planning (Future)
Community Planning
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Tel:
755-4483
Fax: 755-4479
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City Streets, Work in (For Developments - Subdivisions & Building)
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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City Streets, Work in (Others - Non Related Work in City Streets)
Construction
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Tel:
756-5321
Fax: 756-5336
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City Streets, Work in (Permits)
Engineering
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Tel:
755-4409
Fax: 755-4403
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City Web Site - http://www.nanaimo.ca
E-Government/Communcations
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Tel:
755-4499
Fax: 755-4435
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City Works Yard
City Yard
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Tel:
758-5222
Fax: 756-5326
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Commercial Vehicle Decals
Finance (General)
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Tel:
755-4415
Fax: 755-4440
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Committee Meetings, Information Regarding
Corporate Administration Department
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Tel:
755-4405
Fax: 755-4435
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Community Planning
Community Planning
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Tel:
755-4483
Fax: 755-4479
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Contaminated Sites (Phases 1 & 2 Assessment)
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Corporate Administration Office
Business Licences
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Tel:
755-4482
Fax: 755-4432
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Corporate Services
City Manager's Office
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Tel:
755-4401
Fax: 755-4436
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Council Meetings, Information
Corporate Administration Department
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Tel:
755-4405
Fax: 755-4435
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Delegations (request to be on Council Agenda)
Corporate Administration Department
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Tel:
755-4405
Fax: 755-4435
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Development Applications
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Development Cost Charges
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Development Services Department
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Disability Placard
Nanaimo and Region Disability Resource Centre
#2 - 4166 Departure Bay Road
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Tel:
758-5504
Fax: 758-5547
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Ditches & Boulevards (untidy City)
Public Works
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Tel:
758-5222
Fax: 756-5326
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Dog, Licences
Finance (General)
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Tel:
755-4415
Fax: 755-4440
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Dogs, Complaints of Barking
Bylaw Enforcement
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Tel:
755-4422
Fax: 755-4432
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Dogs, Complaints of Running Loose
Nanaimo Animal Shelter
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Tel:
754-1397
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Drainage (Storm Water & Drainage Problems)
Public Works
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Tel:
758-5222
Fax: 756-5326
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Economic Development
Economic Development
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Tel:
755-4465
Fax: 755-4404
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E-Government and Communications
E-Government/Communcations
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Tel:
755-4499
Fax: 755-4435
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Electoral Inquiries (Municipal)
Corporate Administration Department
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Tel:
755-4405
Fax: 755-4435
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Emergencies (Ambulance, Fire & Police)
Emergency (Ambulance, Fire, Police)
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Tel:
911
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Emergency Program, Nanaimo
Fire Department (Non-Emergency)
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Tel:
753-7311
Fax: 753-5480
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Employment Opportunities
Human Resources
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Tel:
755-4406
Fax: 755-4449
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Engineering Design Inquiries
Engineering
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Tel:
755-4409
Fax: 755-4403
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Engineering Standards & Specifications
Engineering
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Tel:
755-4409
Fax: 755-4403
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Environment/Environmentally Sensitive Areas
Community Planning
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Tel:
755-4483
Fax: 755-4479
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Environmental Policy ( Site Specific)
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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epost™ Inquiries (electronic invoices)
Finance (General)
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Tel:
755-4415
Fax: 755-4440
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Facility Rentals
Facility Rentals (Bowen Park)
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Tel:
755-7517
Fax: 753-7277
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Fill Permits (More than 500 Cubic Yards)
Engineering
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Tel:
755-4409
Fax: 755-4403
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Fill Permits (Under 500 Cubic Yards)
Public Works
|
Tel:
758-5222
Fax: 756-5326
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Finance Department
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
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Fire Department (Administration)
Fire Department (Non-Emergency)
|
Tel:
753-7311
Fax: 753-5480
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Fire Department (Emergencies)
Emergency (Ambulance, Fire, Police)
|
Tel:
911
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Fire Department (Non-Emergencies)
Fire Department (Non-Emergency)
|
Tel:
753-7311
Fax: 753-5480
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Fireworks Permits
Fire Department (Non-Emergency)
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Tel:
753-7311
Fax: 753-5480
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Freedom of Information and Protection of Privacy
Corporate Administration Department
|
Tel:
755-4405
Fax: 755-4435
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Fuel Tanks, Underground
Fire Department (Non-Emergency)
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Tel:
753-7311
Fax: 753-5480
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Garbage Collection & Schedules
Public Works
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Tel:
758-5222
Fax: 756-5326
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Garbage Dump (Cedar Landfill)
Regional District Landfill
Cedar Road
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Tel:
722-2044
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Garbage Schedules
Public Works
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Tel:
758-5222
Fax: 756-5326
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Garbage, Water & Sewer Rates (bills)
Finance (General)
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Tel:
755-4415
Fax: 755-4440
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General Inquiries
City Hall Switchboard
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Tel:
754-4251
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Hall Rentals
Facility Rentals (Bowen Park)
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Tel:
755-7517
Fax: 753-7277
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Heritage Inquiries
Development Services (General)
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Tel:
755-4429
Fax: 755-4439
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Human Resources Department
Human Resources
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Tel:
755-4406
Fax: 755-4449
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Industrial Development
Economic Development
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Tel:
755-4465
Fax: 755-4404
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Information Technology (City Computer System)
Information Systems
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Tel:
755-4477
Fax: 755-4478
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Labour Relations
Human Resources
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Tel:
755-4406
Fax: 755-4449
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Land Division
Land
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Tel:
755-4453
Fax: 755-4421
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Land, Inquiries (Regarding Purchase, Sale or Lease of City Property)
Land
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Tel:
755-4453
Fax: 755-4421
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Legal Claims
Regulation & Risk Management
|
Tel:
755-4491
Fax: 755-4492
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Licences, Business
Business Licences
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Tel:
755-4482
Fax: 755-4432
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Licences, Dog
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
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Licences, Special Occasion Liquor
Bylaw Enforcement
|
Tel:
755-4422
Fax: 755-4432
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Local Improvements for Storm Sewer, Curbs, Sidewalks, Street Lights, Road & Lane Paving
Construction
|
Tel:
756-5321
Fax: 756-5336
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Market Research, Demographics, Business Expansion or Commercial & Industrial Development
Economic Development
|
Tel:
755-4465
Fax: 755-4404
|
Mayor’s Office
Mayor’s Office
|
Tel:
755-4400
Fax: 754-8263
|
Minutes (Copies of)
Corporate Administration Department
|
Tel:
755-4405
Fax: 755-4435
|
Municipal Electoral Inquiries
Corporate Administration Department
|
Tel:
755-4405
Fax: 755-4435
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Museum, Nanaimo District
Nanaimo District Museum
100 Cameron Road
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Tel:
753-1821
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Nanaimo Animal Shelter
Nanaimo Animal Shelter
|
Tel:
754-1397
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Nanaimo Aquatic Centre
Nanaimo Aquatic Centre
|
Tel:
756-5200
Fax: 755-7575
|
Nanaimo Emergency Program
Fire Department (Non-Emergency)
|
Tel:
753-7311
Fax: 753-5480
|
Nanaimo Water Supply
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Neighbourhood Planning
Community Planning
|
Tel:
755-4483
Fax: 755-4479
|
Noise Complaints (Weekdays)
Bylaw Enforcement
|
Tel:
755-4422
Fax: 755-4432
|
Noise Complaints (Evenings & Weekends)
Police - RCMP (Non-Emergency)
|
Tel:
754-2345
Fax: 755-3251
|
Occupational Health & Safety
Human Resources
|
Tel:
755-4406
Fax: 755-4449
|
Official Community Plan (Amendments)
Community Planning
|
Tel:
755-4483
Fax: 755-4479
|
Official Community Plan (Interpretation of Policy)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Oversize & Overweight Vehicle Permits
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Parade & Special Events Permits
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Park Concessions
Parks Maintenance Yard
|
Tel:
755-7515
Fax: 753-7383
|
Parking Coordinator
Regulation & Risk Management
|
Tel:
755-4491
Fax: 755-4492
|
Parking Permits (for People with Disabilities)
Nanaimo and Region Disability Resource Centre
#2 - 4166 Departure Bay Road
|
Tel:
758-5504
Fax: 758-5547
|
Parking Permits (Parkades)
Robbins Parking
Prideaux
|
Tel:
753-6789
|
Parking Tickets (Downtown)
Robbins Parking
Prideaux
|
Tel:
753-6789
|
Parking Tickets (Other than Downtown)
Bylaw Enforcement
|
Tel:
755-4422
Fax: 755-4432
|
Parks & Reserves
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Parks, Maintenance & Construction
Parks Maintenance Yard
|
Tel:
755-7515
Fax: 753-7383
|
Plans (Engineering Services)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Plans (Legal Lot Plans)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Plans (Official Community)
Community Planning
|
Tel:
755-4483
Fax: 755-4479
|
Plans (Utility Services)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Police - RCMP (Emergency)
Emergency (Ambulance, Fire, Police)
|
Tel:
911
|
Police - RCMP (Non-Emergency)
Police - RCMP (Non-Emergency)
|
Tel:
754-2345
Fax: 755-3251
|
Police - RCMP (Records Checks - Personal and Criminal)
Police - RCMP (Non-Emergency)
|
Tel:
754-2345
Fax: 755-3251
|
Pool Inquiries
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Pools (Schedule Information)
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Pound, Animal
Nanaimo Animal Shelter
|
Tel:
754-1397
|
Property Taxes
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Public Works Yard
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Purchasing Department
Purchasing
|
Tel:
756-5319
Fax: 756-5327
|
Recreation Services (Beban Park)
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Recreation Services (Bowen Park)
Bowen Park
|
Tel:
756-5200
Fax: 753-7277
|
Recycling (Curbside Collection)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Recycling Bags
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Recycling Exchange
Nanaimo Recycling Exchange
2477 Kenworth Road
|
Tel:
758-7777
|
Rezoning Applications & Permits
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Risk Management
Regulation & Risk Management
|
Tel:
755-4491
Fax: 755-4492
|
Road Maintenance
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Safety Hazards (Signs Down, Potholes)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Seniors’ Activities & Community Services
Bowen Park Seniors' Office
|
Tel:
755-7501
Fax: 755-7501
|
Sewer, Water & Garbage Rates (bills)
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Sewerage (Emergency Flooding)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Sewerage (House Connect and Plan Information)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Sign Bylaw (Commercial, Enforcement of Violations)
Bylaw Enforcement
|
Tel:
755-4422
Fax: 755-4432
|
Signs (Commercial, Permits to Erect)
Building Inspections
|
Tel:
755-4429
Fax: 755-4439
|
Signs (Street & Traffic Repair)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Snow Removal
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Soil Fill & Removal Permits (Less than 500 Cubic Yards)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Soil Fill & Removal Permits (More than 500 Cubic Yds)
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Special Occasion Liquor Licences
Regulation & Risk Management
|
Tel:
755-4491
Fax: 755-4492
|
Sprinkling (Water Restrictions)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Stores
Stores
|
Tel:
756-5319
Fax: 756-5339
|
Street Entertainment Permits (Buskers)
Business Licences
|
Tel:
755-4482
Fax: 755-4432
|
Street Lights, Repair of (Metal or Wooden Poles)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Subdividing (of Land)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Subdivision Approving Officer
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Survey Monument Information
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Surveying Inquiries
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Swimming Pool Schedule Infomation
24 Hour Swim, Skate, Event Schedule Information
|
Tel:
755-4484
|
Swimming Pool, Beban Park
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Swimming Pool, Nanaimo Aquatic Centre
Nanaimo Aquatic Centre
|
Tel:
756-5200
Fax: 755-7575
|
Tag Days (Soliciting Funds on City Streets for Organizations)
Corporate Administration Department
|
Tel:
755-4405
Fax: 755-4435
|
Taxes, Property
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Tourist & Convention Bureau
Nanaimo Tourist & Convention Bureau
2290 Bowen Road
|
Tel:
756-0106
|
Traffic Concerns
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Traffic Signals on Provincial Highway
|
Tel:
751-3246
|
Traffic Signs/Signals (Not Working or Down)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Trailways
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Training, Employee
Human Resources
|
Tel:
755-4406
Fax: 755-4449
|
Tree Donations
Parks Maintenance Yard
|
Tel:
755-7515
Fax: 753-7383
|
Tree Removal Permits & Major Pruning
Parks Maintenance Yard
|
Tel:
755-7515
Fax: 753-7383
|
Underground Fuel Tanks
Fire Department (Non-Emergency)
|
Tel:
753-7311
Fax: 753-5480
|
Unsightly Properties
Bylaw Enforcement
|
Tel:
755-4422
Fax: 755-4432
|
User Rates Billing (Water, Sewer, Garbage)
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Utilities (User Rates) (bills)
Finance (General)
|
Tel:
755-4415
Fax: 755-4440
|
Volunteers in Parks Program
Beban Park
|
Tel:
756-5200
Fax: 758-8761
|
Water (Broken Mains or Services)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Water District, Greater Nanaimo
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Water Quality
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Water Restrictions (Sprinkling)
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Water Service (Application for New Connections)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Watercourse (Creeks, Rivers, Wetlands, Ponds, Lakes/Leave Strips)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Work in City Streets Permits (Developers)
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
Work in City Streets Permits (Other)
Engineering
|
Tel:
755-4409
Fax: 755-4403
|
Works Yard
Public Works
|
Tel:
758-5222
Fax: 756-5326
|
Zoning Bylaw
Development Services (General)
|
Tel:
755-4429
Fax: 755-4439
|
