Fire Rescue

We exist to enhance the quality of life within our community by providing innovative protection and safety to life, property and the environment.

We are a professional organization that accomplishes our mission through prevention, emergency response services, education and training.

We are made of 5 divisions:

  • Operations - emergency medical services, fire suppression, and rescue activities.
  • Fire & Loss Prevention - fire investigations, inspections, fire plan checking and public education.
  • Education and Training - design, development and implementation of our education and training program.
  • Infomatics & Communication - receiving and dispatching 911 calls for Nanaimo and 26 other fire departments nearby.
  • Administration


Administration Division is located in the Command and Business Centre at:

580 Fitzwilliam Street
Nanaimo, BC
V9R 6E2

We are open 8:30 am to 4:30 pm Monday to Friday. Non-emergency line: 250-753-7311

Follow us on Twitter @nanaimofire.


General Fire Information 250-753-7311

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Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at Please also see our Privacy Policy.