The City of Nanaimo Bylaw, Regulation and Security Division provide the citizens of Nanaimo with a variety of services related to regulatory matters. Complaints are dealt with primarily on a reactive, complaint-driven basis.
Complainants contacting the Bylaw, Regulation and Security Division must provide their name, address and telephone before an investigation can be conducted. Complainant’s names are kept confidential pursuant to the Freedom of Information Act. Attempts are made to gain compliance with municipal bylaw regulations before undertaking enforcement actions such as issuing Bylaw tickets or seeking Council action or legal solutions.
For more information on particular bylaws:
To search all Municipal Bylaws, use the Bylaw Search.
Hours: 8:00am and 4:30pm weekdays
Bylaw, Regulation and Security Section