Bylaw, Regulation & Security Division

The City of Nanaimo Bylaw, Regulation and Security Division provide the citizens of Nanaimo with a variety of services related to regulatory matters.  Complaints are dealt with primarily on a reactive, complaint-driven basis.  

Complainants contacting the Bylaw, Regulation and Security Division must provide their name, address and telephone before an investigation can be conducted.  Complainant’s names are kept confidential pursuant to the Freedom of Information Act.  Attempts are made to gain compliance with municipal bylaw regulations before undertaking enforcement actions such as issuing Bylaw tickets or seeking Council action or legal solutions.

For more information on particular bylaws:

To search all Municipal Bylaws, use the Bylaw Search.


Hours: 8:00am and 4:30pm weekdays


Bylaw, Regulation and Security Division 250-755-4422
250-755-4432 (Fax)

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Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA. Questions about the collection of your personal information may be referred to the Legislative Services Department at 250-755-4405, or via email at Please also see our Privacy Policy.