Previous Strategic Plan 2012-2015

Your Voice, Our Nanaimo

From February 2012 to June 2012, the City of Nanaimo conducted an extensive community engagement process, entitled “Your Voice, Our Nanaimo”. The result of this process is the completed 2012-2015 Strategic Plan, which was approved by Council on July 9th, 2012.

A corporate strategic plan defines the business of the organization, clarifies its preferred future and identifies strategic priorities. It is used to inform decision-making and guide actions to respond to the needs and interests of the community.


The Strategic Plan process was very comprehensive and included the following:

  • An environmental scan, including a review of recent and existing strategic plans, reports and Council decisions
  • 24 Community leader interviews
  • 8 Community workshops
  • An online survey targeted to teens & youth (called “Thoughtstream”)
  • 3 Community surveys
  • A survey of City Commission, Committee, and Board members
  • A staff workshop
  • 20 Council member and senior management interviews
  • 3 Council and senior leadership team workshops
  • 8 Expert workshops (Community and City Staff)
  • A community forum
  • A Strategic Planning Blog

A “bottom up” and “multi-faceted” approach was used to provide an opportunity for all members of the Community, City Council and City Staff to engage, providing breadth and depth to the discussion so that appropriate priorities could be set.


By 2025, the City of Nanaimo will proudly feature its harbour and inclusive quality lifestyle; excelling as both the business centre and transportation/service hub for Vancouver Island.


Preserving and enhancing quality of life in Nanaimo through efficient, effective, affordable delivery and facilitation of municipal services.

Ongoing Commitment to Sustainability

During the strategic planning process, Council reviewed and endorsed the following municipal commitment to the four pillars of sustainability and the goal of balancing social, environmental, economic and cultural perspectives as Nanaimo is enhanced for the generations to follow. These 4 pillars or focus areas will guide ongoing municipal commitments and decisions for years to come.



Six Strategic Priorities

Six strategic priorities were identified as areas needing special attention over the next 3 to 5 years. They were carefully chosen within the context of limited resources and ongoing economic challenges, recognizing the high costs anticipated to address water supply, asset management, and transportation/mobility requirements.

The Strategic Plan defines these strategic priorities and includes potential strategies and/or initiatives and desired outcomes for each.


Waterfront Enhancement Asset Management Community Building Partnerships Water Transportation and Mobility Taking Responsbility


The September 10, 2012 Report to City Council contains information about the implementation of the Strategic Plan. For further details, click on the Strategic Priorities above.

Please note: the project plans are subject to Council's budget deliberations and its determination as to how the Strategic Plan priorities are to be implemented in the context of other commitments.

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Jake Rudolph Chief Administrative Officer

Last updated: September 3, 2021

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