Senior Technical Support Specialist, Network

Department: Information Technology

Closing Date: Feb 25, 2020 4:30 PM

Competition Number: 20-18

Job Summary

The City of Nanaimo is seeking a permanent full-time Senior Technical Support Specialist, Network.  Under the direction of the Manager, IT Technical & Client Services, the incumbent implements and supports the City’s mission-critical business applications, technical infrastructure, and physical and logical security. The incumbent researches, installs, or oversees the installation of microcomputer, network, and communication hardware, repairs, upgrades, and maintains computer hardware, documents, tests, and implements computer operating systems, programs, and applications, and assists user staff in the effective use of computer systems and facilities. The incumbent will be responsible for the day-to-day operation and maintenance of the computer network. The incumbent will plan, estimate, and institute changes and improvements of systems management and security policies, and will be required to deploy these technical solutions. The position will require the incumbent to design and develop special projects.

Duties and Responsibilities

Please see the attached PDF job description below.

Requirements

Applicants must have a diploma in Applied Information Technology from an accredited technical institute.  A minimum 5 years’ experience designing, implementing and supporting core IT technical infrastructure (e.g. core networking, backups, remote access, virtualization, SAN, security, email/messaging, directory services) is required.  An equivalent combination of education and experience may be considered.

A valid Class 5 BC Driver’s Licence is required along with a satisfactory Criminal Record Check.

Compensation and Benefits

This is a unionized position.  $46.97 per hour - after Probation (Jan 2020 Rate), based on a 35 hour work week.  A comprehensive benefit package is included.

Comments

To apply for this opportunity, please submit a resume and cover letter to employment.opportunities@nanaimo.ca referencing the specific competition 20-18 by the application deadline.

The City of Nanaimo is an inclusive employer and invites applications from all qualified individuals. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are unsuccessful, please accept our appreciation for your interest. This position is restricted to those legally entitled to work in Canada

Related Documents

Contact Us

Human Resources 250-755-4406
employment.opportunities@nanaimo.ca

Help us improve our website

Don't include private or financial information in this form.

Collection and use of your personal information
Information collected on this form is done so under the general authority of the Community Charter and Freedom of Information and Protection of Privacy Act (FOIPPA), and is protected in accordance with FOIPPA.  Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose. Questions about the collection of your personal information may be referred to the Legislative Services Department at (250) 755-4405, or via email at foi@nanaimo.ca.
Privacy Policy