Senior Technical Support Specialist, Network

Department: Facilities & Parks Operations

Closing Date: Feb 25, 2020 4:30 PM

Competition Number: 20-18

Job Summary

The City of Nanaimo is seeking a permanent full-time Senior Technical Support Specialist, Network.  Under the direction of the Manager, IT Technical & Client Services, the incumbent implements and supports the City’s mission-critical business applications, technical infrastructure, and physical and logical security. The incumbent researches, installs, or oversees the installation of microcomputer, network, and communication hardware, repairs, upgrades, and maintains computer hardware, documents, tests, and implements computer operating systems, programs, and applications, and assists user staff in the effective use of computer systems and facilities. The incumbent will be responsible for the day-to-day operation and maintenance of the computer network. The incumbent will plan, estimate, and institute changes and improvements of systems management and security policies, and will be required to deploy these technical solutions. The position will require the incumbent to design and develop special projects.

Duties and Responsibilities

Please see the attached PDF job description below.


Applicants must have a diploma in Applied Information Technology from an accredited technical institute.  A minimum 5 years’ experience designing, implementing and supporting core IT technical infrastructure (e.g. core networking, backups, remote access, virtualization, SAN, security, email/messaging, directory services) is required.  An equivalent combination of education and experience may be considered.

A valid Class 5 BC Driver’s Licence is required along with a satisfactory Criminal Record Check.

Compensation and Benefits

This is a unionized position.  $46.97 per hour - after Probation (Jan 2020 Rate), based on a 35 hour work week.  A comprehensive benefit package is included.


To apply for this opportunity, please submit a resume and cover letter to referencing the specific competition 20-18 by the application deadline.

The City of Nanaimo is an inclusive employer and invites applications from all qualified individuals. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are unsuccessful, please accept our appreciation for your interest. This position is restricted to those legally entitled to work in Canada

Related Documents



Resumes and cover letters must be submitted in either ".docx" or PDF format. File types ".doc" will not be accepted.


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