Website Testing

Welcome testers. You'll find information on this page on how to test this website and how to submit your feedback. 

How to submit feedback

If you see anything that does not work or broken, please let us know. You can send in feedback by emailing feedback@nanaimo.ca or by clicking the "Is there anything wrong with this page?" link at the bottom of every page.  

Why did we build a new website?

Our old website at was getting older. There are 5 main reasons we updated the website:

  • Poor mobile experience on phones and tablets
  • Hadn’t been updated for 9 years
  • Reading level of content hard to understand sometimes
  • Difficult to find content when sorted under departments
  • Slow and costly to make changes to content and functionality

The new website provides:

  • Improved mobile experience on phones and tablets
  • Simplified content to make the information easier to understand
  • Reordered navigation to help you find information faster
  • More powerful website platform for staff to update content and functionality.

Last updated: August 12, 2017

Help us improve our website

Don't include private or financial information in this form.