How does the City bill me for solid waste collection?

Residents of Nanaimo pay for their solid waste collection service through their user rate bill. This charge is billed to the resident three times a year. Sewer and water charges also appear on this bill.  

What will the Sort Toss Roll program cost?

The costs of the Sort Toss Roll program are expected to be around $7.5 million in total. This includes the purchase of 8 new trucks and 3 wheeled carts for every home in Nanaimo. The project will be paid for by garbage user rates. The user rates are currently $102.75 per household.

What will the impact to the user rate be?

User rates are expected to increase in July 2017 to $118.04 per household to cover the costs of implementing the first phase of automated collection. Costs are then expected to rise again in 2018 to around $169 per household to cover the costs of implementing the second phase. Starting in 2019 user rates will begin to decrease with rates expected to return to current levels by 2028. These projected rates are based on current assumptions and do not include inflation. The charts below show projected garbage user rates from 2017-2018.  

This chart shows the projected total user rates from 2017-2021 (the city is unable to project longer term water and sewer rates at this time).

Please note - the water rates are billed as a flat daily rate plus an additional metered amount which will vary depending upon how much water you use.

Is this good value for money?

Automated solid waste collection provides good value for money for residents. The benefits of automated collection include:

  • a set of three easy to use wheeled carts
  • the ability to place out yard waste for collection
  • protecting tax payers from Worksafe BC costs
  • larger capacity carts

Last updated: August 4, 2017

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