City of Nanaimo's Response to COVID-19

Thank you for visiting our COVID-19 information page. This page was created to help guide you to sources of information to assist you with your COVID-19 health and non-health related inquiries. Please see the links to important information and trusted sources below, and visit our COVID-19 FAQ page to find answers to frequently asked questions.

Please note: to keep all members of our community healthy and safe, mask use is required in all public areas within City of Nanaimo buildings. There are exemptions for:

  • People with health conditions or with physical, cognitive or mental impairments who cannot wear one
  • People who cannot remove a mask on their own
  • Children under the age of 12

Please also note: Please review Province-wide restrictions by order and direction of the Public Health Officer that are currently in effect (as of March 2021).

On this page:

COVID-19 Information

COVID-19 is a health matter overseen by the Government of Canada and the Province of British Columbia. Below are some helpful links to help you stay up-to-date with the latest information:




Updates and briefings with Minister of Health Adrian Dix and Provincial Health Officer Dr. Bonnie Henry are live streamed on the BC Government Facebook Page.

COVID-19 Recovery Plan

*** The phased approach to BC's Restart Plan is on pause for the duration of the Province-wide restrictions.***

On May 6, 2020, the Province announced its plan to Restart BC. The plan involves a gradual lift to COVID-19 restrictions to allow for an increase of social and economic activities. Following this announcement, the City began to work on our COVID-19 Recovery Plan. The plan outlines the various steps taken toward a gradual, safe and measured reopening of municipal facilities and resumption of City services and programs that have been suspended during the COVID-19 pandemic.

As we begin to look ahead, Nanaimo’s COVID-19 Recovery Plan will serve as the road map to our new reality. It outlines the steps the City will take to keep our residents and employees safe and provides a plan for the safe reopening of facilities and the resumption of services and programs. Like BC’s Restart Plan, our plan uses a multi-staged approach.Graphic of COVID-19 Recovery Plan Steps
The plan will be updated as needed and will likely change as the COVID-19 pandemic evolves, as the Province updates BC’s Restart Plan and as the Provincial Health Officer makes announcements for reopening other sectors of the economy or relaxing restrictions currently in place. Learn more by reading the full document or see each step below.

COVID-19 Recovery Plan Steps

Contact Trusted Authorities

  • BC Centre for Disease Control

  • Public Health Agency of Canada

  • Province of British Columbia

  • BC Ministry of Health

  • Island Health

  • Supports for Seniors


Find the Information and Support You Need

Summary of Actions, Including Closures and Reopenings

COVID-19 Updates from the City of Nanaimo


The situation regarding COVID-19 continues to evolve.  The City of Nanaimo is monitoring the impacts of COVID-19 globally, nationally, locally and is proactively preparing for potential impacts on City operations and to our community. The City continues to communicate with Health Emergency Management British Columbia (HEMBC) as well as other community partners and will adjust our response based upon advice from public health officials.

Please note: The City of Nanaimo appreciates how overwhelming it can be with the amount of information circulating regarding COVID-19.

COVID-19 is a health matter which is overseen by the Government of Canada and the Province of British Columbia. Any health related questions and comments should be directed to provincial health authorities such as the ones noted on this page. 

Last updated: March 16, 2021

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