Frequently Asked Questions
What is the process for getting a Business Licence?
Complete an application form, (Home Based Businesses and Child Care Businesses must submit a signed copy of the appropriate Regulations Form) and bring them, along with the licence fee to:
CITY OF NANAIMO BYLAW DEPARTMENT
238 Franklyn Street
Nanaimo B.C. V9R 2X4
See Business Licence Information to apply for a business licence online.
Licence staff will review your application to make sure it is complete, and forward it to the appropriate agencies for approvals.
The approvals required will depend on the type of business activity.
Once all approvals are received, the Business Licence Division issues a Business Licence. This will be mailed to you.
Why does the City of Nanaimo license businesses?
The primary purpose of business licences is to ensure that the City's municipal land use regulations, building and fire codes and other community safety requirements are followed by businesses. The business licence program also collects important statistical information about local business activities in order to understand trends that impact City policy decisions.
Revenue collected from business licences is used to pay for administration and enforcement of business licences, to fund the Economic Development Office and to fund the City's annual operating grant to Tourism Nanaimo.
Do I need a City of Nanaimo Business Licence?
If you carry out business within the City of Nanaimo, you are required to have a valid City of Nanaimo business licence.
How do I obtain a Business Licence?
Business licence application forms are available from the City's Business Licence Division, located at 238 Franklyn Street in the Bylaw Office or on the internet.
How long does it take to get a Business Licence?
The time required to process a licence application depends on the approvals that are needed. Typically, a licence is issued within 7 to 10 working days, but may take longer. Licence Division staff can tell you the status of your application.
What are the fees for a Business Licence?
Most businesses pay $165 per year for their licence. This fee is prorated if a new business is opened part way through a year. A few businesses pay more and the fee for a Child Care operation is only $50. Fees are charged on an annual basis, and are not refundable once a licence has been approved and issued.
How long is a Business Licence valid?
Most business licences are issued for a calendar year - January 1 to December 31.
How do I renew my Business Licence?
If you have a business licence, you will automatically be sent a renewal notice in the mail in early December of each year. Licence renewals can be paid by mail, at some financial institutions, or in person at 455 Wallace Street. Licence fees are due by December 31. You may also receive and pay your business licence renewal using epost services.
Can I operate a business from my home?
Yes, certain types of businesses may operate from home, with some restrictions. The City's Zoning Bylaw restricts the type of business activities that are allowed to operate in a residential neighbourhood (to minimize disturbances to surrounding properties), limits the size of the area used for business purposes, and regulates parking and storage impacts. Retail stores are specifically excluded as a home based business. Business Licence staff can provide you with a check-list of Home Based Business Licencing Regulations.
If I stop operating my business, do I have to notify anyone?
Yes. You must contact the Business Licence Division in writing to inform them that you are no longer operating; otherwise, you may continue to receive renewal notices, and may be liable for fees.
If I operate without a valid Business Licence, what are the consequences?
You can be fined up to $100.00 per day for operating without a valid City of Nanaimo business licence.
Do I require a special permit for a commercial vehicle?
Yes. You must obtain a Commercial Decal from the City for a vehicle used for business purposes. Bring your vehicle registration forms with you when you apply for a decal. The decal fee is based on the gross vehicle weight (GVW).
What do I need to bring with me when I apply for a licence?
Bring your business licence fee, along with any relevant certificates or licences required by the provincial or federal governments to operate the business.
